Operation Executive

Operation Executive – Job DescriptionJob TitleOperation Executive

DepartmentOperations / Administration

Reporting ToOperations Team Lead

Job SummaryAn Operation Executive is responsible for handling daily operational activities, coordinating with internal teams, managing client support, maintaining reports, and ensuring smooth business operations.

• Key ResponsibilitiesHandle day-to-day operational activities of the company.
• Coordinate with sales, HR, accounts, compliance, and technical teams.
• Maintain operational reports, MIS, and data records.
• Monitor pending tasks and ensure timely completion.
• Support client onboarding and documentation processes.
• Follow up with vendors, partners, and clients.
• Maintain CRM and operational software updates.
• Ensure proper communication between departments.
• Prepare daily, weekly, and monthly status reports.
• Resolve operational issues and escalate when required.
• Support audit, compliance, and verification processes.
• Manage email communication and documentation.
• Required SkillsGood communication skills.
• Knowledge of MS Excel, Word, and Google Sheets.
• Basic knowledge of CRM systems.
• Strong coordination and follow-up ability.
• Problem-solving and multitasking skills.
• Time management and team coordination.
• QualificationGraduate in any discipline.
• MBA/Operations preferred.
• Freshers or experienced candidates can apply.
• Experience0–3 years experience in operations or administration.
• Preferred IndustryFintech
• IT Services
• Banking
• Startup Operations
• Customer Support

Salary RangeBased on experience and company policy.

• Working ConditionsFull-time office role.
• Flexible coordination with multiple departments.
• May require client communication and reporting support.
• KPIs / Performance MeasurementTask completion rate
• Client handling efficiency
• Operational accuracy
• Report submission timeliness
• Team coordination effectiveness

Example Roles in Your Company StructureFor operations:

• Client onboarding coordination
• CPV tracking
• CRM management
• WhatsApp/email campaign coordination
• Vendor follow-up
• Internal reporting to management