Operations & Customer Experience Executive
Iyla SilkFixed
₹24,000 - ₹30,000
Earning Potential
₹30,000
Fixed
₹24,000 - ₹30,000
Earning Potential
₹30,000
Work from Office
Full Time
Any experience
Good (Intermediate / Advanced) EnglishJob highlights
Urgently hiring
26 applicants
Benefits include: Overtime Pay
Job Description
Role Overview:We’re looking for a detail-oriented, proactive, and creative individual to manage day-to-day operations, customer interactions, and inventory.
This role plays a key part in delivering a seamless and premium experience to our customers.
Key Responsibilities:
📦 Order Processing & Shipping
- Handle packing of sarees with precision and care
- Ensure timely dispatch and coordination of shipments
- Maintain high packaging standards
💬 Customer Communication (Instagram & WhatsApp)
- Respond to enquiries clearly and professionally
- Assist customers in selecting sarees
- Manage follow-ups and basic issue resolution
🧵 Saree Handling
- Fold sarees neatly and consistently
- Maintain display and storage standards
📊 Inventory Management
- Track stock and update records
- Assist in stock organization and audits
⚙️ General Operations
- Support daily activities, dispatch rush, and shoots when required
Requirements:
- Fluent spoken English is a must (clear and confident communication)
- Prior experience in retail / boutique / ecommerce preferred
- Strong attention to detail
- Basic familiarity with Instagram & WhatsApp Business
- Organized and responsible.
Bonus (Nice to Have):
- Interest in sarees / fashion
- Experience handling premium customers
Who You Are:
- A young, creative mind with fresh ideas and energy
- Someone who enjoys interacting with people
- Takes ownership and responsibility
- Calm, careful, and detail-focused
- Not afraid to learn and adapt quickly
Job role
Job requirements
About company
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The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Bengaluru to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
Only Female candidates can apply for this job.
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