Restaurant Manager

Role & responsibilities:

Outline the day-to-day responsibilities for this role.

• Deliver profitable sales growth for the assigned outlets
• Opening and closing the outlet as per the guidelines
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• Assist the manager in opening and closing of the outlet
• Assist in performing activities as per the checklist
• Assist the manager to update inventory records in the system
• Servicing online delivery orders
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• Managing the online delivery dashboards
• Packaging and coordinating with delivery riders
• Accurate billing as per the SOP
• Receiving products and managing returns
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• Loading and unloading of the products from the van
• Filing reports and updating inventory in the system
• Display the products in the display units as per merchandising guidelines
• Maintaining safety and hygiene at the outlet
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• To comply with FSSAI norms, all health and safety regulations
• Cleaning and sanitization of food display units, work surfaces
• Cleaning and sanitizing the furniture, signage, glass faade and common areas
• Mopping floors
• Clearing, cleaning and sanitization of the guest tables
• Rearranging chairs and setting up the guest seating area
• Guest interactions
• Greeting and assisting walk-in guest with their orders
• Providing product recommendations
• Handling guest queries and complaints
• Upselling and cross selling
• Packing as per the laid down SOPs
• Accurate billing as per the laid down SOPs
• Assist in maintaining the store
• Maintain accurate standard reports and checklist
• Proactively participate in learning and development programs