Senior Customer Care Officer
EarlyjobsFixed
₹15,000 - ₹22,000
Earning Potential
₹22,000
Fixed
₹15,000 - ₹22,000
Earning Potential
₹22,000
Work from Office
Full Time
Any experience
Good (Intermediate / Advanced) EnglishJob highlights
6 applicants
Benefits include: Overtime Pay, Joining Bonus, Annual Bonus, PF, ESI (ESIC)
Job Description
Key Responsibilities
Communicate clearly and professionally with customers via phone, email, and chat.
Understand customer concerns, identify issues, and provide timely and effective solutions.
Demonstrate empathy and patience while handling frustrated or confused customers.
Maintain strong knowledge of company products and services to assist customers accurately.
Escalate complex issues to the appropriate teams when required.
Collaborate with team members to improve customer support processes and service quality.
Adapt to new tools, systems, and procedures in a dynamic work environment.
Required Skills & Qualifications
Strong verbal and written communication skills.
Excellent problem-solving and troubleshooting abilities.
Ability to remain calm, patient, and empathetic during customer interactions.
Good understanding of customer service best practices.
Team-oriented with the ability to adapt to change.
Work type: Work from office
Fluent in English, Hindi , Kannada, Tamil, Malayalam
Eligibility: 12th pass Mandatory
Job role
Job requirements
About company
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The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Bengaluru to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Bengaluru at apna.
No work-related deposit needs to be made during your employment with the company.
Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.
The last date to apply for this job is 2 May 2026. For more details, download apna app and find Full Time jobs in Bengaluru . Through apna, you can find jobs in 64 cities across India. Join NOW!