Team Leader
AYE FinanceFixed
₹25,000 - ₹35,000
Average Incentives*
₹7,000
Earning Potential
₹42,000
Fixed
₹25,000 - ₹35,000
Average Incentives
₹7,000
Earning Potential
₹42,000
You can earn more incentive if you perform well
Work from Office
Full Time
Min. 3 years
Basic EnglishJob highlights
Walk-in interview
Date: 10 Aug 2026 - 14 Aug 2026 | Time: 10.00 am - 04.00 pm...
Urgently hiring
25 applicants
Benefits include: PF, Mobile Allowance, Flexible Working Hours, ESI (ESIC)
Job Description
A Customer Service Team Lead for Telesales manages and guides a phone-based team to hit sales targets while keeping clients happy. They train staff, monitor call quality, handle complex customer issues, and track daily performance metrics.
Lead the Team: Drive daily outbound or inbound calling operations to surpass monthly revenue and service goals.
Coach and Train: Train new hires and provide regular, one-on-one coaching to fix performance gaps.
Monitor Quality: Listen to live or recorded calls to ensure agents follow sales scripts and deliver polite customer service.
Handle Escalations: Take over difficult client calls, resolve complaints, and fix service issues.
Track Metrics: Set individual and team targets for call volume, conversion rates, and customer satisfaction.
Report Results: Create performance reports and run daily or weekly review meetings for upper management.
Job role
Job requirements
Walk-in interview details
Apply for the job and call HR to confirm your interview
About company
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The candidate should have completed Graduate degree and people who have 3 to 31 years are eligible to apply for this job. You can apply for more jobs in Bengaluru to get hired quickly.
The candidate should have Basic English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
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