Accenture India Private Limited

Application Technical Support Specialist

Accenture India Private Limited
Bengaluru/Bangalore
Not disclosed
Work from OfficeWork from Office
Full TimeFull Time
Min. 2 yearsMin. 2 years

Job Description

0000000007 - RRN00016995- Application Tech Support Practitioner

THE WORK: Explore opportunities to build knowledge and support the group while engaging in problem solving discussions. This role will involve developing expertise in Service Desk Management, fostering a collaborative environment where challenges are addressed thoughtfully. Join us in creating a positive impact and growing your skills in a welcoming and dynamic setting. Ensure production systems are available and operating according to defined service level agreements. Drive incident and outage resolution and maintain clear communication throughout the process. Facilitate the restoration of service to the production environment efficiently and effectively. Establish and maintain disaster recovery procedures to safeguard operational continuity. Implement and uphold data retention practices to ensure compliance and reliability. HERE'S WHAT YOU WILL NEED: Intermediate proficiency in Service Desk Management. It is advantageous to have prior experience in relevant related skills. Bachelor's Degree in relevant field of studies. BONUS POINTS IF YOU HAVE: Beginner proficiency in problem solving. Intermediate proficiency in communication skills. Advanced proficiency in customer service. Intermediate proficiency in incident management. Beginner proficiency in process improvement.

Job role

Work location
Work locationBengaluru
Department
DepartmentIT & Information Security
Role / Category
Role / CategoryIT Support
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceMin. 2 years

About company

Name
NameAccenture India Private Limited
Job posted by Accenture India Private Limited

Similar jobs you can apply for

Telecalling / BPO / Telesales

Customer Care Executive

Jupiter Infotech
Bommanahalli, Bengaluru/Bangalore
₹28,000 - ₹36,000
Work from Office
Full Time
Min. 2 years
Good (Intermediate / Advanced) English
Telecommunication Headsets India Limited

Hardware Technician

Telecommunication Headsets India Limited
HSR Layout, Bengaluru/Bangalore
₹18,000 - ₹20,000
Work from Office
Full Time
Min. 1 year
Basic English
Kochar Infotech Ltd.

Customer Support Executive

Kochar Infotech Ltd.
Kadubeesanahalli, Bengaluru/Bangalore
₹16,000 - ₹21,000
Work from Office
Full Time
Any experience
Basic English

Customer Support Executive

Top MNC
White Field, Bengaluru/Bangalore
₹0 - ₹48,000*
Work from Office
Full Time
Night Shift
Min. 1 year
Good (Intermediate / Advanced) English
Raika Photography

Customer Support Executive

Raika Photography
Banashankari, Bengaluru/Bangalore
₹17,000 - ₹30,000*
Work from Office
Full Time
Min. 1 year
Good (Intermediate / Advanced) English

Customer Care Executive

Burger Elite
Nandini Layout, Bengaluru/Bangalore
₹18,000 - ₹30,000
Work from Office
Full Time
Any experience
Basic English