Site Reliability Engineering (SRE) and DevOps Apprentice

Apprentice, DevOps and SRE

 

About Pearson

Pearson is the world’s leading learning company dedicated to helping people make progress in their lives through learning. Founded in 1844, we deliver digital-first, accessible learning experiences and employ over 20,000 people globally. In India, we support learners and educators through innovative educational products, technology, and services. We are committed to fostering an inclusive, equitable workplace where every employee is valued and empowered to thrive.

 

About the Apprenticeship Program

Pearson India’s Apprenticeship Program provides graduates and early-career professionals with structured training, hands-on experience, and mentorship from industry experts. Through a blend of on-the-job learning and guided development, apprentices build the professional and technical skills needed to succeed in a global organization.

 

About the Team

The Site Reliability Engineering (SRE) team is responsible for ensuring that our platforms are:

• Highly available
• Scalable and performant
• Secure and observable

The team works closely with development, security, and product teams to:

• Design resilient systems
• Automate operational tasks
• Reduce toil through engineering
• Improve reliability through monitoring, incident management, and post-incident learning

 

As an apprentice, you will be embedded within this team and guided by experienced SREs and DevOps engineers.

 

 

About the Role

As an SRE Apprentice, you will learn how modern production systems are built and operated at scale. This role is ideal for candidates who are curious about:

• Cloud infrastructure
• Automation and scripting
• System reliability and troubleshooting
• How large-scale systems stay online 24x7

 

You will start with guided tasks and gradually take ownership of small components and improvements as your skills grow.

 

Key Responsibilities

During the apprenticeship, you will:

• Assist in maintaining and monitoring cloud-based infrastructure (AWS/Azure/GCP)
• Learn and support CI/CD pipelines for application deployments
• Help configure and maintain monitoring, logging, and alerting systems
• Participate in incident response activities under supervision
• Perform root cause analysis (RCA) for incidents and document learnings
• Write basic automation scripts to reduce manual operational work
  • Maintain documentation such as runbooks, SOPs, and system diagrams
• Collaborate with developers to improve application reliability and performance

 

Desirable Skills and Attributes

Technical (Nice to Have – Not Mandatory)

• Basic understanding of: 
  • Linux / Unix systems
  • Networking fundamentals (HTTP, DNS, TCP/IP)
  • Cloud computing concepts
• Familiarity with any of the following is a plus: 
  • Python, Bash, or any scripting language
  • Git and version control
  • Docker, Kubernetes (basic awareness)
  • Monitoring tools (Prometheus, Grafana, ELK, etc.)

Behavioral & Learning Attributes

• Strong curiosity and willingness to learn
• Problem-solving mindset
• Ability to follow structured processes and documentation
• Good communication skills
• Comfortable working in a team and asking questions
• Interest in systems, infrastructure, and reliability engineering

 

Eligibility Criteria

• Bachelor’s degree in Computer Science, IT, Electronics, Data Science, or related fields
• Recent engineering students or graduates with less than 1 year of experience
• Must meet requirements under the Apprenticeship Act, 1961
• Must be registered on the NATS portal
• Legally eligible to work in India

Experience You Will Gain

By the end of the apprenticeship, you will gain:

• Practical experience working on production-grade systems
• Exposure to real-world SRE and DevOps practices
• Understanding of cloud infrastructure and reliability engineering
• Experience with monitoring, incident management, and automation
• Professional mentorship and regular performance feedback
• A strong foundation for a long-term career in SRE / DevOps

 

Work Schedule

• Full-time apprenticeship, Monday to Friday (40 hours/week)
• Some flexibility may be required to collaborate with global teams across time zones

 

Benefits and Rewards

• Competitive stipend
• Professional development and mentorship
• Paid time off as per company policy
• Personal Accident Insurance Coverage
• Access to Pearson’s learning platforms and online courses
• Exposure to global work culture and career pathways

 

Location

This role is based at the Pearson office in Bangalore

 

Diversity, Equity, and Inclusion

Pearson India is committed to building an inclusive environment that embraces diverse perspectives and backgrounds. We value equality, respect, and belonging, ensuring every employee has the opportunity to contribute and grow.

 

Application Closing Date:  

This position is offered under the Apprentices Act, 1961, as part of an official Apprenticeship Program. As an apprentice, you will undergo structured on-the-job training, combined with theoretical learning where applicable, to develop specific skills and prepare for skilled employment.

 

Career Progression

Upon successful completion of the 12-month apprenticeship, and based on performance, business needs, and role availability, apprentices may be considered for conversion into full-time SRE / DevOps Engineer roles.

Experience Level

Entry Level