Asset Operations Director

Asset Servicing Associate

Join J.P. Morgan’s Asset Servicing leadership team and help shape industry-leading operations for global clients. Drive innovation, efficiency, and control by leading process improvements and technology change. Advance your career in a collaborative, diverse environment where your leadership and ideas make a lasting impact.

As an Asset Servicing Operations Leader within the Corporate & Investment Bank, you supervise daily operations to ensure key parameters are met and drive process and technology improvements. You review controls, eliminate manual errors, and motivate teams to deliver high-quality results. You communicate and influence partners, showcasing achievements and supporting continuous improvement across the department.

Job Responsibilities 

• Supervise day-to-day operations to meet key operational parameters.
• Lead identification and implementation of tactical and strategic process and technology changes.
• Review and strengthen controls for manual processes to eliminate errors.
• Motivate and support team members as a strong department leader.
• Communicate achievements and influence behavior with partners and upstream stakeholders.
• Adapt to change and manage change initiatives effectively.
• Delegate tasks and coach team members to develop key talent.
• Present results and ideas confidently to senior management.
• Foster collaboration and teamwork across products and regions.
• Drive continuous improvement and contribute to people development.
• Challenge status quo and generate innovative solutions for clients and operations.

Required Qualifications, Skills, and Capabilities 

• Bring strong knowledge of banking operations, especially in Asset Servicing.
• Demonstrate leadership skills to motivate and bind teams.
• Adapt quickly to change and manage change initiatives.
• Operate proficiently in MS Office (Word, Excel, PowerPoint, Outlook).

• Apply strong control and quality management skills with attention to detail.

   

Preferred Qualifications, Skills, and Capabilities

• Leverage people management experience to build high-performing teams.
• Present ideas and results effectively to senior management.
• Delegate tasks efficiently and coach team members for growth.

• Foster teamwork and collaboration across regions and products.

   

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Experience Level

Senior Level