Assistant Credit Manager - Finance Operations

Assistant Credit Manager

Company Description

LinkedIn is the world's largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We're also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that's built on trust, care, inclusion, and fun – where everyone can succeed.

Join us to transform the way the world works.

Job Description

Location: Bangalore, India 

LinkedIn was built to help professionals achieve more in their careers, and every day millions of people use our products to make connections, discover opportunities, and gain insights. Our global reach allows us to positively impact the world’s workforce in ways no other company can. We’re more than a digital resume – we transform lives through innovative products and technology. 

At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team. 

About the Role 

We are seeking an execution-focused Assistant Credit Manager (IC3) to support a hybrid portfolio across Credit Services and targeted Accounts Payable activities for Japan and APAC markets, with exposure to select US accounts. 

This role combines ownership of collections and receivables performance with end-to-end accountability for key accounts payable activities, requiring strong coordination across customer-facing and internal finance operations. 

You will work closely with Credit Services, Sales, Deal desk, Billing, Legal, Compliance, OSP, and Procure-to-Pay teams to drive cash flow, manage risk, and ensure timely and accurate payment follow ups . 

You are execution oriented but also love to analyze data to identify trends in performance and provide input into process improvement opportunities. 

Responsibilities 

Credit Services  

• Perform day-to-day collections activities, including customer follow-ups, payment tracking, and resolution of overdue balances 
• Manage a portfolio of Japan and APAC and select  US customer accounts, owning collections outcomes and aging performance 
• Review aged receivables and resolve disputes, short payments, and unapplied cash issues 
• Partner with Sales, Billing, and internal stakeholders to remove payment blockers and accelerate collections 
• Monitor and escalate high-risk accounts and support resolution actions 
• Support bad debt write-offs and revenue reversals 
• Maintain compliance with internal controls, SOX requirements, and audit standards 

Procure-to-Pay  

• Execute corporate card and expense operations including delinquency outreach, card compliance processes, and policy violation communication. 
• Support and maintain Corp Card account accesses and permissions 
• Execute ad hoc audit analyses of employee expenses 
• Triage and support resolution of Procure-to-Pay Helpdesk inquiries. 
• Create Procure-to-Pay process flow documentation and maintain the managed service provider’s standard operating procedure documents 
• Regularly analyze procure-to-pay data for insights into process improvement opportunities. 
• Regularly analyze Procure-to-Pay data, KPIs, and Business Outcome Indicators to identify opportunities to improve processes 

Cross-Functional  

• Act as a primary liaison for Japanese-speaking customers, vendors, and internal stakeholders 
• Build strong relationships with Japan-based customers and business partners 
• Collaborate across Sales, Billing, Finance, and Legal teams to balance revenue and risk objectives 
• Work closely with outsourced service provider (OSP) to ensure effective execution across collections and payment processes 
• Provide insights on customer payment behavior, trends, and operational gaps

Qualifications

Basic Qualifications 

• 5+ years of experience in Finance Operations with solid understanding of Credit, Collections, Accounts Receivable, and Procure-to-Pay processes. 
• Proven hands-on collections experience managing customer accounts and resolving payment issues 
• Business-fluent Japanese (written and spoken) 
• Experience working in shared services or outsourced service provider (OSP) models 
• Ability to prioritize and work in a fast-paced, global environment 

Preferred Qualifications 

• Knowledge of credit risk assessment, receivables management, and collections strategies 
• Strong communication, problem-solving, and stakeholder management skills 
• Knowledge of corporate card and expense processes in addition to other Procure-to-Pay processes 
• Familiarity with regional tax and compliance requirements 
• Experience in multinational or GBS environments 
• Hands-on experience with Microsoft Dynamics, Oracle, Salesforce (SFDC), GetPaid, and expense reporting platforms 
• Strong analytical skills and proficiency in Excel and reporting 
• Bachelor’s degree in business, Finance, Accounting 
• Excellent organizational and strong communication skills, both written and verbal 
• The cultural awareness necessary to work with many diverse groups 

Suggested Skills

• Credit & Collections Management
• Accounts Receivable (AR) Operations
• Procure-to-Pay (P2P) Processes
• Stakeholder & Vendor Management
• Financial Data Analysis & Reporting

Additional Information

India Disability Policy 

LinkedIn is an equal employment opportunity employer offering opportunities to all job seekers, including individuals with disabilities. For more information on our equal opportunity policy, please visit https://legal.linkedin.com/content/dam/legal/Policy_India_EqualOppPWD_9-12-2023.pdf

Global Data Privacy Notice for Job Candidates ​

Please follow this link to access the document that provides transparency around the way in which LinkedIn handles personal data of employees and job applicants: https://legal.linkedin.com/candidate-portal.

Experience Level

Mid Level