Assistant Manager - Power Automate and Digital Operations

Ready to build the future with AI?  

At Genpact, we don’t just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.  

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.  

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.  

Inviting applications for the role of Assistant Manager, Digital Ops! 

In this role, he/she will be developing tools for process automations using Microsoft Power platform application. 

Responsibilities 

Design and development of Power Platform applications using O365 License for process automation. 

• Use different data sources for building O365 Applications 

• Understand, Configure and manage Microsoft Dataverse environments. 

• Design and implement data models and entity relationships within Dataverse. Ensure data integrity, security, and compliance within the Dataverse. 

• Utilize AI Builder to integrate AI capabilities into Power Apps solutions. Develop AI models for tasks such as form processing, object detection, and text recognition. Continuously monitor and optimize AI models for performance and accuracy. 

• Uses scripting for custom automations 

• Use visualization tools like Power BI for reporting and data analysis 

• Develop solution using SharePoint, Power Platform tools to automate manual reporting tools 

• Develop UI / UX utilizing Power Apps, Microsoft forms etc. 

Minimum Qualifications 

• Bachelor’s/Master’s degree in Computer Applications 

• Proven experience of power apps development (Cloud +Desktop) 

• Good conceptual knowledge and experience in Power BI tool 

• Hands-on experience with Microsoft Power Automate 

• Knowledge of scripting languages Java Script 

• Comfortable interacting with business stakeholders and external clients 
   
   

Preferred Qualifications/ Skills 

• Working knowledge of Microsoft Azure Services 

• Experience with .NET framework: C# 

• Knowledge of scripting languages Java Script 

• Relevant hands-on work experience (Knowledge of VBA / VBA Macro, MS-Access) is an added advantage 

• Able to nurture robust working relationships with the team, peers and clients, scheduling flexibility required 

• Overall candidate should have problem solving, macro-level research and analytics approach and good in numbers 

• Good people and customer handling skills 

• Effective communication and interpersonal skill 

Why join Genpact?  

• Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation  

• Make an impact – Drive change for global enterprises and solve business challenges that matter  

• Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities  

• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day  

• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress  

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.  

Let’s build tomorrow together.  

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.   
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.