Operational Excellence Associate

Associate 2

Roles & responsibilities 
The candidate should have prior proven experience in operational excellence, Ability to support resource management queries through skill searches on the tool & stakeholder connect. (S)/he should have proven stakeholder management and influencing skills in a global work environment. 
Contribute to structuring, planning and execution of workflow and schedules, effective time utilization, delivery of the project deliverables, escalation management.
Contribute to strategic objectives, provide thought leadership by researching trends and implementing industry best practices to take KGDC up the value chain
Understanding of audit terms and concepts to align employee skillset to engagement staffing needs.
Continuously engage with stakeholders and Operations team to understand their needs and define policy, procedures, or systems accordingly
Excellent problem-solving skills
Attention to detail and quality conscious
Proactive problem solver 
Organizing skills, ability to prioritize
The dynamic environment at GDC would require the person to exercise creativity in the design, development, or improvement of existing processes and driving management of change.

 

 

Roles & responsibilities 
The candidate should have prior proven experience in operational excellence, Ability to support resource management queries through skill searches on the tool & stakeholder connect. (S)/he should have proven stakeholder management and influencing skills in a global work environment. 
Contribute to structuring, planning and execution of workflow and schedules, effective time utilization, delivery of the project deliverables, escalation management.
Contribute to strategic objectives, provide thought leadership by researching trends and implementing industry best practices to take KGDC up the value chain
Understanding of audit terms and concepts to align employee skillset to engagement staffing needs.
Continuously engage with stakeholders and Operations team to understand their needs and define policy, procedures, or systems accordingly
Excellent problem-solving skills
Attention to detail and quality conscious
Proactive problem solver 
Organizing skills, ability to prioritize
The dynamic environment at GDC would require the person to exercise creativity in the design, development, or improvement of existing processes and driving management of change.

 

Mandatory  technical & functional skills
MS Office Suite
Knowledge on the RM tools – Certinia will be an added advantage
Collaboration Skills/Stakeholder Management
Problem Solving
People Management
Project management skills

This role is for you if you have  the below
Educational qualifications

MBA/ MCom, 2+ years in Audit operations
. 
Work experience

Use of Tools to update schedules, reconcile booking requests, update absence, terminations and create placeholders for new employees 
Strong understanding of key metrics within WFM
Analytical mind-set having keen observational qualities and an eye for detail
Strong executive presence and articulation skills required to influence business leaders and stakeholders
Ability to drive change through strong collaborative skills and ability to work seamlessly with cross-functional teams.
Strong relationship building skills in a global matrix work environment
Ability to manage multiple priorities concurrently and meet deadlines with minimal direction

Experience Level

Mid Level