Sales Development Representative - Mid Market

Associate, Mid Market Sales

Razorpay is one of India’s leading full-stack financial technology companies, powering the way businesses move, manage, and grow money. Founded in 2014 by Harshil Mathur and Shashank Kumar with a simple vision - to simplify payments for Indian businesses - we’ve since grown into a fintech powerhouse driving India’s digital payment revolution.

Razorpay powers millions of businesses with a smarter, scalable stack that goes beyond transactions to help them truly build and grow.

From building AI-native agentic payments, to AI-assisted fraud detection and real-time risk intelligence to automated reconciliation, smart payouts, and predictive financial insights, we are embedding intelligence across our stack to make money movement faster, safer, and more efficient. In close collaboration with ecosystem partners - including banks, networks, regulators - we are pioneering industry-first solutions that are shaping the next era of fintech

Across India, Singapore and Malaysia, our products span everything from seamless checkouts to payroll automation - powering a fintech ecosystem that’s redefining how money moves across Asia.

Today, that ecosystem supports everyone from early-stage startups to some of India’s largest enterprises, enabling them to accept, process, and disburse payments at scale while expanding into new ways of managing money more efficiently.

Our scale speaks volumes: Razorpay processes $180+ billion in annualized transactions, powering leading businesses like Airbnb, Facebook, WhatsApp, Airtel, CRED, BookmyShow, Zomato, Swiggy, Lenskart, Mirae Asset Capital markets, Indian Oil, National Pension Scheme - and over 100 of India’s unicorns. With strong roots in India and growing operations in Southeast Asia, we are shaping the next chapter of financial technology across the region.

We are backed by global investors including GIC, Peak XV Partners (formerly Sequoia Capital India & SEA), Tiger Global, Ribbit Capital, Matrix Partners, MasterCard, and Salesforce Ventures, having raised over $740 million to date. Strategic acquisitions - including Ezetap (POS and offline payments), Curlec (Malaysia expansion), BillMe (digital invoicing), and POP (rewards-first UPI) - along with earlier moves in fraud prevention, payroll, and lending, have further strengthened our platform and widened our footprint across Asia.

But what truly sets Razorpay apart is our culture. At Razorpay, ownership is our oxygen - you own what you build, with no micromanagement or red tape, just the runway to make your ideas fly. Learning is a lifestyle - if you’re curious, you’ll feel at home here. People > Pedigree - we hire for attitude, hustle, and hunger more than degrees. Transparency thrives over titles - this is where interns question CXOs and CXOs say “thank you.” Guided by our values of Customer First, Autonomy & Ownership, Agility with Integrity, Transparency, Challenging the status quo and a strong belief that Razorpay grows with Razors,  you’ll be part of a 3000+ strong team building not just products, but the financial infrastructure of the future.

The role:

We are currently looking to hire an enthusiastic & driven Sales Development Representative (SDR) to join our team and be responsible for finding and screening potential customers who can benefit from our products and services.

Roles and responsibilities:

• Conduct outbound prospecting to generate and qualify leads through various channels, including cold calling, email outreach, social media, and targeted campaigns.
• Identify and research potential customers, understand their business needs, and engage them in meaningful conversations to create interest and build rapport.
• Collaborate with the sales team to develop and execute strategies for lead generation and customer acquisition.
• Utilize CRM tools to track and manage leads, document activities, and provide accurate and timely reports on lead generation efforts and outcomes.
• Qualify leads based on predefined criteria, ensuring they meet the target customer profile and have the potential for conversion into sales opportunities.
• Schedule and coordinate meetings or product demonstrations between qualified leads and the sales team.
• Act as a product expert, understanding the features, benefits, and competitive advantages of the company's offerings to effectively communicate value propositions to potential customers.
• Stay updated with industry trends, market dynamics, and competitive landscape to effectively position the company's products or services.
• Collaborate with marketing teams to align messaging, campaigns, and strategies for lead generation and conversion.
• Provide feedback and insights to enhance sales processes, marketing strategies, and product development based on customer interactions and market feedback.
• Mentor and provide guidance to junior team members, sharing best practices and helping them improve their prospecting and sales skills.

Skills and Qualifications:

• Bachelor's degree in Business, Marketing, or a related field (or equivalent work experience).
• comfortable with lead gen tools such as Apollo, Lusha, Linkedin Sales Navigator
• Proven experience in sales development, lead generation, or similar roles, preferably in a B2B environment.
• Strong knowledge of sales and marketing principles, processes, and strategies.
• Excellent communication and interpersonal skills to effectively engage with prospects and build relationships.
• Proficiency in using CRM systems (e.g., Salesforce, HubSpot) and sales automation tools for lead tracking and management.
• Ability to work independently and in a team, collaborating with sales, marketing, and other cross-functional teams.
• Strong problem-solving skills, with the ability to identify customer pain points and position solutions effectively.
• Results-driven mindset with a track record of meeting or exceeding sales targets.
• Excellent organizational and time management skills to prioritize tasks and manage multiple prospects simultaneously.
• Adaptability and willingness to learn about new industries, products, and technologies.

Razorpay believes in and follows an equal employment opportunity policy that doesn't discriminate on gender, religion, sexual orientation, colour, nationality, age, etc. We welcome interests and applications from all groups and communities across the globe.
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Experience Level

Mid Level