Senior Business Analyst

Business Analyst (Scrum Master)

Minimum Qualifications: • BE/ME/BTECH/MTECH/MCA/MSC/MBA with 3–5 years of experience as a Business Analyst and/or Scrum Master in Agile environments. • Strong hands-on experience writing user stories, defining acceptance criteria, and managing product backlogs. • Proven ability to facilitate Scrum ceremonies and drive team execution with a focus on value delivery. • Solid communication, stakeholder management, and problem-solving skills with the ability to work across business and technical teams. About us: Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem. Infosys provides equal employment opportunities to applicants and employees without regard to race, color, sex, gender identity; sexual orientation, religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. Key Responsibilities: Business Analysis & Stakeholder Management • Elicit, analyze, and document business requirements using user stories, acceptance criteria, process flows, and functional specifications. • Partner with stakeholders to define scope, objectives, KPIs, and success metrics; manage expectations through clear communication. • Conduct workshops, interviews, and backlog refinement sessions to clarify needs and drive alignment. • Support solution validation by coordinating UAT planning, test scenario reviews, defect triage, and sign-offs. Scrum Mastery & Agile Delivery • Facilitate Scrum ceremonies (daily stand-ups, sprint planning, reviews, retrospectives) and ensure Agile best practices are followed. • Coach team members on Agile principles, improve team velocity predictability, and promote continuous improvement. • Identify and remove impediments; manage risks, dependencies, and delivery blockers proactively. • Maintain delivery transparency through sprint goals, burn-down/up tracking, and status reporting to stakeholders. AI-Enabled Discovery Support • Assist in defining AI use cases, data/feature requirements, and measurable outcomes in collaboration with cross-functional teams. • Help ensure AI-related requirements consider feasibility, explainability, and user impact during discovery and delivery.