Business Operations Analyst
NTT DATA Global Delivery Services Ltd
Work from Office
Full Time
Min. 3 yearsJob Description
Business Operations Analyst
Practice Ops Analyst.
Level of Experience : 3 – 5 years
Qualification : Graduate.
Must to have : good knowledge on MS Excel, PPT, Analytical thinking and Good communication skill.
Nice to have : knowledge on Macros, SQL Query and advanced analytics.
1) Operations Management: Responsible for providing actionable insights and advanced analytics to leadership.
2) Reporting, Insights & Governance: Drive Operations Reporting for Delivery & Operations Business Units for key performance indicators and governance metrics related to employees time compliance, utilization, pyramid structure, span of control and for developing intuitive dashboards for leadership consumption.
3) Support to Finance teams: Support various Finance functions from operations perspective for forecasting and budgeting
4) Continuous process improvement: Drive process efficiencies on a continuous basis leveraging technology
5) Collaboration: Work with teams who support Delivery & Operations Business Units on collaboration tools and processes to enrich user experience, compliance and drive programs to meet organization strategic goals;
6) Communication: Support in development of key executive communications and presentations
Experience Level
Mid LevelJob role
Job requirements
About company
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