Collaboration Platforms Lead

Collaboration platforms lead - Miro & Box

Who We Are

At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses.  We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.

The Role

At Kyndryl, we are project-based subject matter experts in all things infrastructure – good at providing analysis, documenting and diagramming work for hand-off, offering timely solutions, and generally “figuring it out.”

Collaboration specialists are hands-on roles where your feel for the interaction between a system and its environment will be invaluable to every one of your clients.

We are looking for a senior, hands-on platform owner responsible for enterprise-scale administration, governance, security, and adoption of MIRO and BOX collaboration platforms. As a Collabaration specialist, you will be a hands-on platform owner, responsible for enterprise-scale administration, governance, security, and adoption of MIRO and BOX collaboration platforms.

You will lead end-to-end BOX administration including tenant configuration, SSO/SCIM integration, RBAC, external sharing, content lifecycle, retention, legal hold, audit logging, eDiscovery readiness, and Box Shield risk protection. You will own MIRO enterprise governance covering org settings, licensing, team/workspace architecture, guest access, data governance, retention, audit logs, and export controls.

You will :

• Define and enforce security guardrails, and compliance alignment in partnership with our Security, Legal, IAM, and Compliance teams.

• Lead integrations with Entra ID/Okta, M365, Jira, Confluence, Teams/Slack, CASB, SIEM, and ITSM platforms.

• Drive operational excellence through L3/L4 support, incident and change management, vendor coordination, monitoring, automation, and KPI reporting, as well as migrations, platform modernization, and continuous improvement initiatives.

• Ensure enterprise adoption through enablement, templates, standards, and best practices.

• Mentor junior admins and support Collaboration CoE initiatives.

This means dealing with both client expectations and challenges – in other words, there are plenty of opportunities to make a difference, and a lot of people will witness your contributions. In fact, a frequent sign of success for our Collaboration Specialists is when clients come back to us and ask for the same person by name. That’s the kind of impact you can have!

Your future at Kyndryl
There are lots of opportunities to gain certification and qualifications on the job, and you’ll continuously grow, whether on a hyperscaler path or toward becoming either an Architect or Distinguished Engineer, and there are opportunities at every skill level to grow in either of these directions.

Who You Are

You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.

Preferred Technical and Professional Experience:

• 6- 8 years of relevant experience

Being You

The “Kyn” in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don’t meet every requirement, we encourage you to apply. We believe in growth, and we’re excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging — being a valued, respected, trusted member of the team — is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That’s The Kyndryl Way.

What You Can Expect

Your career with us isn’t just a job—it’s an adventure with purpose.  We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health—because we know that when you feel your best, you do your best.

From your very first day, you’ll dive into impactful work that powers the systems our customers rely on every day. You won’t just contribute—you’ll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.

We’re here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you’ll have everything you need to thrive and evolve. You’ll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities—from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you’ll be part of a culture that values empathy, restless learning, and a devotion to shared success.

We want you to thrive here—and we’re committed to helping you do just that. Ready to make an impact? Join us and help shape what’s next.

Get Referred!

If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

Experience Level

Senior Level