Control Manager - Compliance and Operational Risk

Control Manager

Drive a stronger control environment by proactively identifying compliance and operational risks and implementing scalable control strategies across the business.

As a Control Manager within the Control Management team, you identify, assess, and help mitigate compliance and operational risks to strengthen the firm’s control environment. You partner closely with business executives and stakeholders to design, implement, and monitor controls that protect the business and enable safe growth. You present clear insights and recommendations to senior leaders and continuously improve risk management practices through data, process, and technology.

 

Job Responsibilities

 

• Facilitate the identification and assessment of compliance and operational risks, including anti-fraud and cybersecurity considerations.
• Develop control strategies and action plans to mitigate identified risks through disciplined project execution.
• Monitor the risk and control environment through ongoing testing, reviews, and thematic assessments.
• Collaborate with business executives to drive early risk identification and timely escalation where needed.
• Present findings, trends, and recommendations to senior management using clear, structured communication.
• Drive continuous improvement across control design, documentation, and operating effectiveness.
• Proactively leverage data and technology literacy to enhance monitoring, reporting, and control insights.

Required qualifications, skills, and capabilities

• 3+ years of experience in control management with demonstrated ability to identify, assess, and mitigate compliance and operational risks
• Advanced analytical, technical, and problem-solving skills applied to monitoring risk and control environments
• Strong internal stakeholder management skills, including the ability to navigate disagreement and manage conflict effectively
• Proven ability to deliver impactful presentations and execute process improvement and project management initiatives

Preferred qualifications, skills, and capabilities

 

• Ability to apply AI/ML concepts to support risk management use cases and decision-making
• Skills in automation to improve control operations and increase efficiency
• Strong digital literacy with hands-on comfort using digital tools and platforms in control frameworks
• Proficiency in quantitative reporting to inform risk assessment and communicate findings clearly

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Experience Level

Mid Level