Accenture India Private Limited

Customer Contact Communications Analyst - Voice

Accenture India Private Limited
Bengaluru/Bangalore
Not disclosed
Work from OfficeWork from Office
Full TimeFull Time
Min. 3 yearsMin. 3 years

Job Description

Customer Contact Comms Associate

Skill required: Omnichannel - Customer Service
Designation: Customer Contact Comms Associate
Qualifications:Any Graduation
Years of Experience:1 to 3 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions.
What are we looking for? Ability to perform under pressure•Problem-solving skills•Agility for quick learning•Written and verbal communication•Ability to work well in a team
Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems• Your day to day interaction is with peers within Accenture before updating supervisors• In this role you may have limited exposure with clients and/or Accenture management

Job role

Work location
Work locationBengaluru
Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Support - Operations
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceMin. 3 years

About company

Name
NameAccenture India Private Limited
Job posted by Accenture India Private Limited

Similar jobs you can apply for

Business Development
Sprs Solutions Private Limited

Relationship Manager

Sprs Solutions Private Limited
Bengaluru/Bangalore
₹20,000 - ₹30,000*
Work from Office
Full Time
Any experience
Good (Intermediate / Advanced) English
Radical Minds Technology

Customer Care Executive

Radical Minds Technology
Muneshwara Nagar, Bengaluru/Bangalore
₹16,000 - ₹20,000
Work from Office
Full Time
Any experience
Basic English
Digitide Solutions Limited

Customer Care Executive

Digitide Solutions Limited
HSR Layout, Bengaluru/Bangalore
₹17,000 - ₹25,000
Work from Office
Full Time
Any experience
Basic English
Radical Minds Technology

Customer Support Executive

Radical Minds Technology
Koramangala, Bengaluru/Bangalore
₹18,000 - ₹22,000
Work from Office
Full Time
Any experience
Basic English

Customer Care Executive

Globiva Services Private Limited
Marathahalli, Bengaluru/Bangalore
₹20,000 - ₹22,000
Work from Office
Full Time
Any experience
Good (Intermediate / Advanced) English

Admission Counsellor

Vicnreal Techsol
Kalyan Nagar, Bengaluru/Bangalore
₹25,000 - ₹35,000*
Work from Office
Full Time
Min. 3 years
Good (Intermediate / Advanced) English