Delivery Manager - Life Sciences Programs

Delivery Manager

Job Description – Delivery Manager (Life Sciences) Role Overview The Delivery Manager is accountable for end-to-end delivery of large, complex Life Sciences programs and demonstrates domain expertise, delivery excellence, stakeholder leadership, and capability building aligned with organizational governance and quality frameworks. ________________________________________ Key Responsibilities Delivery & Program Governance • Own end-to-end delivery (scope, schedule, cost, quality) for large/multi-tower engagements • Ensure strict adherence to organizational delivery processes, quality standards, and governance • Drive Agile/Hybrid execution, including release planning and tracking • Proactively identify and mitigate risks and dependencies Client & Stakeholder Management • Act as single point of accountability for client delivery • Build trusted advisor relationships with business and IT stakeholders • Lead governance forums, executive reviews, and escalation management Financial & Business Ownership • Own P&L (revenue, margin, forecasting, cost optimization) • Drive productivity, automation, and continuous improvement initiatives • Support growth through mining, renewals, and transformation opportunities Delivery Excellence & Metrics • Define and track KPIs / SLAs / outcome-based metrics for data-driven delivery • Ensure compliance with regulatory and quality standards (GxP/FDA where applicable) • Institutionalize best practices and continuous improvement People & Capability Development • Lead and mentor large distributed teams (50–200+) • Build future-ready delivery capability across technology and domain • Drive talent development, succession, and high-performance culture ________________________________________ Domain Requirements (Life Sciences) Mandatory experience in one or more: • Clinical / R&D / Pharmacovigilance • Commercial (Sales, CRM, Patient Services) • Manufacturing / Quality / Regulatory ________________________________________ Nice to Have and key differentiating skills • Experience with Life Sciences platforms (Veeva, SAP, Oracle, etc.) • Exposure to cloud, data platforms, and digital transformation programs ________________________________________ Experience & Qualifications • 15–20+ years of IT experience with significant delivery leadership exposure • Proven track record managing large programs / multi-vendor engagements • Strong experience in Agile, DevOps, enterprise platforms • Bachelor’s degree (Engineering/Science); MBA preferred