Delivery Operations Associate Manager - Employee Services & HRMS Operations

Delivery Operations Associate Manager

Skill required: Employee Services - Employee Data Process Design
Designation: Delivery Operations Associate Manager
Qualifications:Any Graduation
Years of Experience:10 to 14 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? The HRMS OM Specialist is responsible for maintaining the integrity, accuracy, and hierarchy of the organization’s structure within the Human Resources Management System (HRMS). You will bridge the gap between HR strategy and technical execution, ensuring that every "box" on the org chart is correctly defined, funded, and aligned with business goals. Employee Services refer to the support and resources provided by an organization to its employees. This includes HR assistance, payroll processing, benefits administration, training programs, and wellness initiatives. The goal is to enhance employee satisfaction, productivity, and overall well-being. The design of employee data processes to manage employment data, records and transactions using standard technologies and processes.
What are we looking for? Education: Bachelor’s degree in HR, Information Systems, or Business Administration. Technical Proficiency in HRMS modules (OM/PA) and advanced Excel (VLOOKUPs, Pivot Tables). Analytical Ability to interpret complex organizational charts and translate them into system logic. Attention to Detail High precision in data entry; a single wrong "Parent ID" can break company-wide workflows. Communication Ability to explain technical system constraints to non-technical HR Business Partners.
Roles and Responsibilities: •Structure Maintenance: Create, modify, and delimit organizational units, jobs, positions, and task assignments within the HRMS (e.g., SAP, Workday, Oracle). Hierarchy Management: Ensure reporting lines (Who reports to whom?) are accurate to drive automated workflows for approvals, payroll, and security permissions. Data Integrity: Audit organizational data regularly to identify "orphaned" positions, vacant roles, or incorrect cost center assignments. Restructuring Support: Partner with leadership during mergers, acquisitions, or internal re-orgs to mass-upload changes and simulate new structures. Position Control: Manage "Position Management" logic—ensuring new hires are only mapped to approved, budgeted headcount. Reporting & Analytics: Generate visualizations of the span of control, vacancy rates, and departmental growth trends for executive review.