Demand Manager - Compute Services

Demand Manager – H&C

Job Description

Your Responsibilities:
The Demand Manager – Compute Services leads the intake, evaluation, and delivery of compute service requests across ADM’s global IT landscape. This role is responsible for assessing feasibility, defining scope, estimating cost and schedule, and driving execution of one-off and project delivery requests through approved Statements of Work (SOWs). The manager partners closely with technical delivery teams, requestors, and FinOps to align commitments with business priorities, budget constraints, and performance goals. This role combines delivery management with financial accountability to drive measurable business value across IT Infrastructure & Operations. This position also contributes to strengthening demand governance and building a sustainable, transparent delivery framework.

• Manage the delivery demands / requests from projects and one-off initiatives as the intake process for compute services, assessing requests for scope, complexity, cost, and delivery constraints 
• Assess requests and develop SOWs that include commitments for scope, deliverables, costs, and schedules in collaboration with technical and business stakeholders 
• Oversee the successful implementation and fulfillment of SOW commitments maintaining transparency on milestones, costs, and service quality metrics  
• Collaborate with the FinOps team to implement targeted outcomes, validate realized savings, and report measurable efficiency improvements 
• Establish standardized processes for governance and assessment of requests to enhance predictability, prioritization, and operational accountability across regions 
• Coordinate cross-functionally with architects, engineers, and project managers to align delivery schedules with resource capacity and strategic technology plans 
• Communicate demand status, risks, and delivery performance through leadership dashboards, scorecards, and concise executive-level presentations 
• Partner with Finance and Procurement on cost modeling, chargeback validation, and vendor engagement to drive efficient and compliant service delivery 
• Analyze demand and delivery trends to identify performance drivers, root causes, and improvement areas across global Compute Services operations 
• Promote a culture of data-driven decision-making, fiscal accountability, and continuous improvement within the compute services organization 
• Provide mentorship and knowledge sharing to strengthen ADM’s global demand management practices and operational performance discipline 

City

Bengaluru

State

Karnataka

Location Country

India

• Skilled in creating reports and dashboards tracking demand trends and delivery metrics 
• Strong stakeholder engagement and cross-functional communication capabilities 
• Working knowledge of compute services and infrastructure services across hybrid environments 
• Analytical mindset with expertise in interpreting data and driving actionable insights 
• Experience partnering with FinOps to align delivery execution with cost objectives 
• Exceptional written and verbal communication skills with business acumen 

About ADM

At ADM, we unlock the power of nature to provide access to nutrition worldwide. With industry-advancing innovations, a complete portfolio of ingredients and solutions to meet any taste, and a commitment to sustainability, we give customers an edge in solving the nutritional challenges of today and tomorrow. We’re a global leader in human and animal nutrition and the world’s premier agricultural origination and processing company. Our breadth, depth, insights, facilities and logistical expertise give us unparalleled capabilities to meet needs for food, beverages, health and wellness, and more. From the seed of the idea to the outcome of the solution, we enrich the quality of life the world over. Learn more at www.adm.com.

Experience Level

Senior Level