Fund Servicing Manager

• Provide end-to-end operational support for Registration and AML activities, including reporting for funds supported by the JPM Transfer Agency.
• Manage high daily volumes and large transaction values with accuracy and attention to detail.
• Ensure adherence to defined timelines and consistently meet service delivery standards.
• Identify and mitigate risks proactively, escalating issues in a timely and structured manner.
• Comply with all policies, procedures, and controls to safeguard the firm and its clients.
• Collaborate effectively with internal stakeholders across Transfer Agency, Technology, and Operations teams to support business requirements.
• Drive process improvement initiatives and implement value-added solutions to enhance efficiency.
• Adhere to established JPMorgan processes while continuously seeking opportunities to improve accuracy, reduce redundancy, and mitigate risk.
• Communicate effectively with key stakeholders to ensure alignment and transparency.

• Hold a Bachelor’s degree, in a business-related discipline.
• Demonstrate 5+ years of experience in the Financial Services industry, exposure to Transfer Agency operations.
• Exhibit a strong understanding of the Trade Lifecycle and Transfer Agency processes.
• Utilize Microsoft Office applications (Word, Excel, Outlook) with proficiency.
• Communicate clearly and effectively, both verbally and in writing.
• Operate effectively under pressure in a fast-paced environment.
• Learn and adapt quickly to new concepts, systems, and procedures.
• Work independently while maintaining high accuracy and accountability.
• Apply strong problem-solving, time management, and multitasking skills.

• Demonstrate strong risk awareness by identifying and mitigating inherent and residual risks while clearly articulating controls to stakeholders.
• Deliver exceptional client service by anticipating needs, building relationships, and enhancing overall client experience.
• Adapt to changing priorities and operational demands with resilience and flexibility.
• Exhibit high aptitude by quickly understanding technical, procedural, and functional information to resolve issues and support clients.
• Communicate effectively by actively listening, addressing concerns, and contributing constructively in team environments.
• Analyze and solve complex problems by gathering relevant information, understanding interdependencies, and collaborating with stakeholders where required.

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.