Spares Supply Assurance Manager

GLO – Spares Supply Assurance Manager

GLO – Spares Supply Assurance Manager

  

This role has been designed as ‘’Onsite’ with an expectation that you will primarily work from an HPE office.

Who We Are:

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Job Description:

   

Job Family Definition:

Responsible for managing commodities/categories worldwide, including goods and services that support the company and its customers. Includes setting category strategies; supply base development to meet the company and customer requirements; and supplier contracting and negotiations; supplier qualification; and establishing quality processes / resolving quality issues. Emphasis is on strategy, supplier development, negotiations, business relationships, quality, cost, assurance of supply and predictability. Develops the company procurement strategies, policies and tactics required to achieve objectives. Primary objective is to reduce the cost of supply and meet demand requirements, business and quality specifications, and revenue goals. Adds value to the company through managing performance aspects of major contracts and subcontracts.

Global Operations prioritizes putting customers and partners first by developing the workforce of the future. This involves strategic, inclusive, and collaborative working culture. At our core, we strive to uphold HPE’s values – to partner, innovate and act – we are an organization that plan, source, and provide quality customer and partner experiences. Join us and redefine what’s next for you.

Management Level Definition:

Applies advanced subject matter knowledge to solve complex business issues and is regarded as a subject matter expert. Frequently contributes to the development of new ideas and methods. Works on complex problems where analysis of situations or data requires an in-depth evaluation of multiple factors. Leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives. Acts as an expert providing direction and guidance to process improvements and establishing policies. Frequently represents the organization to external customers/clients. Exercises significant independent judgment to determine best method for accomplishing work and achieving objectives. May provide mentoring and guidance to lower level employees.

What you’ll do:

Responsibilities:

1. Supply Assurance & Escalation Leadership

• Manage complex, high-impact supply escalations requiring cross-functional coordination
• Drive resolution of supply constraints across suppliers, GSS, and internal teams
• Deliver improved supply outcomes aligned to customer requirements
• Support complex case management and escalation governance

2. Supplier Management & Strategic Engagement

• Manage supplier performance against KPIs and contractual expectations
• Lead supplier engagement at senior levels
• Drive supply base optimization and long-term supply management
• Influence supplier behavior and alignment to forecast and demand signals
• Support supplier development and strategic initiatives

3. KPI Ownership & Performance Management

• Define and manage supply assurance scorecards and metrics
• Monitor and improve key KPIs including:
  • Backorder performance
  • Lead time attainment
  • Turnaround time
  • Forecast accuracy
  • Pipeline risk
• Consolidate performance reporting and generate executive summaries

4. Governance & Process Leadership

• Design and implement Supply Assurance governance frameworks
• Identify process gaps and drive root cause corrective actions (RCCA)
• Lead cross-functional initiatives to improve performance and efficiency
• Standardize processes and reporting across the organization

5. Data, Analytics & Decision Support

• Use tools such as Power BI, Vista, and Jira to drive insights
• Develop and leverage supply chain and performance models
• Translate data into actionable supply strategies and improvement plans

7. Scrap & Cost Management

• Manage supplier scrap claims and monitor cost trends
• Identify opportunities to reduce financial exposure
• Align performance to financial targets

8. Stakeholder & Leadership Engagement

• Engage with stakeholders across:
  • Global Logistics Operations (GLO)
  • Suppliers
  • Cross-functional supply chain teams
• Influence decision-making at Director and VP level
• Translate business priorities into supply chain actions

9. Continuous Improvement & Automation

• Drive process improvements through governance initiatives
• Identify opportunities for AI and automation:
  • Reporting automation
  • KPI dashboards
  • Exception management
• Improve efficiency and scalability of operations

Success Measures

• Improved supply performance and reduced backorders
• Strong supplier KPI adherence
• Reduced supply and cost risk exposure
• High-quality executive reporting and visibility
• Effective governance adoption and process standardization
• Identify root cause and implement corrective action plans

What you need to bring:

Education and Experience Required:

• 6–10+ years in supply chain, logistics, or procurement
• Experience managing:
  • Complex supply disruptions or escalations
  • Global supplier relationships
• Strong analytical and KPI reporting experience
• Experience working in cross-functional global organisations.

Knowledge and Skills:

• Excellent understanding of global procurement processes, industry, and complex suppliers.
• Excellent analytical skills.
• Excellent business application skills (e.g., Microsoft Excel, Microsoft PowerPoint) and supply chain modeling skills.
• Strong knowledge, use and influence of procurement tools and applications.
• Excellent communication skills, including presentation and negotiation abilities.
• Strong Project Management Skills.
• Excellent team leadership and influencing skills.
• Mastery in English and local language.
• Ability to create a contract from standard company or customized contract templates with limited supervision.
• Applies cause and effect thinking to identify challenging contact risk areas.
• Capable of drafting contract solutions in known contract risk areas to obtain acceptable outcomes with limited supervision.
• Strong understanding of contracting principles.
• Ability to close complex deals in a timely fashion.
• Strong ability to develop suppliers strategically.
• Strong understanding of the company.

Additional Skills:

Accountability, Accountability, Active Learning, Active Listening, Bias, Coaching, Commercial Acumen, Complex Project Management, Contract Management, Creativity, Critical Thinking, Customer Experience Strategy, Data Science, Design Thinking, Empathy, Engineering Product Development, Financial Acumen, Follow-Through, Global Sourcing, Growth Mindset, Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity, Manufacturing Supply Chain, Negotiation {+ 4 more}

What We Can Offer You:

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

Let's Stay Connected:

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Job:

Supply Chain & Operations

Job Level:

Expert

    

    

HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity.

Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.

   

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

   

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Experience Level

Mid Level