Advisor - Receivables and Order to Cash Operations

GR- Advisor

ExxonMobil’s affiliates in India

ExxonMobil’s affiliates have offices in India in Bengaluru, Mumbai and the National Capital Region. 

 

ExxonMobil’s affiliates in India supporting the Product Solutions business engage in the marketing, sales and distribution of performance as well as specialty products across chemicals and lubricants businesses. The India planning teams are also embedded with global business units for business planning and analytics.

 

ExxonMobil’s LNG affiliate in India supporting the upstream business provides consultant services for other ExxonMobil upstream affiliates and conducts LNG market-development activities.

The Global Business Center - Technology Center provides a range of technical and business support services for ExxonMobil’s operations around the globe.

ExxonMobil strives to make a positive contribution to the communities where we operate and its affiliates support a range of education, health and community-building programs in India. Read more about our Corporate Responsibility Framework.

To know more about ExxonMobil in India, visit ExxonMobil India and the Energy Factor India.

Job will be based at Bangalore, Whitefield office ( WFO) for 5 days in a week.

What role you will play in team

Seeking a highly motivated and experienced Advisor – Receivables to oversee and support Managed Service Provider (MSP) operations. This role will serve as a key escalation point, ensuring smooth execution of the Order to Cash (O2C) processes including Collections, Cash Application, Invoicing, and Dispute Management. Deep functional expertise, strong analytical skills and a collaborative mindset to support business initiatives and drive continuous improvement.

Job will be based at Bangalore Whitefield EM office for 5 days a week

What you will do

Oversight of MSP Operations:
Monitor and manage day-to-day activities performed by the MSP ensuring adherence to SLAs, KPIs, and compliance standards.

Escalation Management:
Act as the primary point of contact for issue resolution and escalations related to receivables processes.

Process Expertise:
Provide subject matter expertise in the end-to-end Order to Cash cycle, with a focus on:
•    Collections
•    Cash Application
•    Invoicing
•    Dispute Management

Project & Initiative Support:
Collaborate with cross-functional teams to support business initiatives, system enhancements and transformation projects.

Performance Monitoring & Reporting:
Analyze receivables performance metrics, identify trends, and recommend process improvements.

Stakeholder Engagement:
Liaise with internal stakeholders, including Sales and Customer Service, to ensure alignment and effective communication.

About you

Required skills and Qualification:

• Bachelor’s degree in finance, Accounting, Business Administration or related field.
• 3+ years of experience in Receivables or Order to Cash operations.
• Proven experience working with SAP and tools such as HighRadius and BlackLine.
• Excellent communication, problem-solving, and stakeholder management skills.
• Ability to work independently and manage multiple priorities in a fast-paced environment.

Your benefits

An ExxonMobil career is one designed to last. Our commitment to you runs deep: our employees grow personally and professionally, with benefits built on our core categories of health, security, finance and life. We offer you: 

 

• Competitive compensation 
• Medical plans, maternity leave and benefits, life, accidental death and dismemberment benefits 
• Retirement benefits 
• Global networking & cross-functional opportunities
• Annual vacations & holidays
• Day care assistance program
• Training and development program
• Tuition assistance program
• Workplace flexibility policy
• Relocation program
• Transportation facility
  

Please note benefits may change from time to time without notice, subject to applicable laws. The benefits programs are based on the Company’s eligibility guidelines.

Stay connected with us

• Learn more about ExxonMobil in India, visit ExxonMobil India and Energy Factor India.
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EEO Statement

 

ExxonMobil is an Equal Opportunity Employer:

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin or disability status.

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Experience Level

Mid Level