Inside Sales Account Manager

INSIDE SALES ACCOUNT MGR I

At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. 

Job Overview

The Inside Sales Account Manager is responsible for managing and growing a portfolio of customers/accounts. The role focuses on revenue growth, demand creation, customer engagement, opportunity development, quotation management, and coordination with cross-functional teams (Product, Engineering, Supply Chain, Customer Service) to deliver Extraordinary Customer Experience. A strong knowledge of the electronics manufacturing sector & sales skills is essential for customer communication, negotiation, and handling technical & commercial queries.

Responsibilities:

• Responsible for handling a set of existing customers and developing new customers.
• Responsible for finding and qualifying new opportunities/pipeline from existing and new customers via remote engagement – outbound / inbound calls, emails, chats.
• Understanding customer needs/requirements both technically & commercially to effectively communicate the solution to customer.
• Making outbound calls to potential customers, and answerable to customer calls. Effectively communicating with customers via emails, chats, and virtual meetings.
• Responsible for identifying and creating quality opportunities & actively follow up to ensure it converts.
• Building rapport and achieving customer satisfaction - Effectively listening to customer queries, demonstrating empathy and make customer feel valued.
• Product information - Stay up to date with product information & updates and effectively communicate with customers such as new product launch, product change notification.
• Qualifying leads and seeking opportunities - Qualify leads, lead research, and convert them into opportunities.
• Demonstrate excellent customer service and professionalism during remote / virtual interactions and follow-ups with customers.
• Sales pitch and presentations – perform virtual sales pitch and virtual presentations to customers.

 

Desired Candidate Profile:

• B.E / B.Tech in Engineering (EEE, ECE, Mechanical or related field) or Business degree (equivalent experience considered)
• 3+ years in technical sales or account management.
• Exceptional in communicating with internal and external stakeholders.
• Should be a great Consultative Seller.
• Prior experience using Salesforce (SFDC) can be an added advantage.
• Exposure to industrial/technical products or solutions (manufacturing, components, engineering, automation, etc.) can be an added advantage.

Competencies

SET : Strategy, Execution, Talent (for managers)

ABOUT TE CONNECTIVITY

TE Connectivity plc (NYSE: TEL) is a global industrial technology leader creating a safer, sustainable, productive, and connected future. As a trusted innovation partner, our broad range of connectivity and sensor solutions enable the distribution of power, signal and data to advance next-generation transportation, energy networks, automated factories, data centers enabling artificial intelligence, and more.

Our more than 90,000 employees, including 10,000 engineers, work alongside customers in approximately 130 countries. In a world that is racing ahead, TE ensures that EVERY CONNECTION COUNTS. Learn more at www.te.com and on LinkedIn, Facebook, WeChat, Instagram and X (formerly Twitter).

 

WHAT TE CONNECTIVITY OFFERS:
We are pleased to offer you an exciting total package that can also be flexibly adapted to changing life situations - the well-being of our employees is our top priority!

•    Competitive Salary Package
•    Performance-Based Bonus Plans
•    Health and Wellness Incentives
•    Employee Stock Purchase Program
•    Community Outreach Programs / Charity Events
•    Employee Resource Group

 

IMPORTANT NOTICE REGARDING RECRUITMENT FRAUD
TE Connectivity has become aware of fraudulent recruitment activities being conducted by individuals or organizations falsely claiming to represent TE Connectivity. Please be advised that TE Connectivity never requests payment or fees from job applicants at any stage of the recruitment process. All legitimate job openings are posted exclusively on our official careers website at te.com/careers, and all email communications from our recruitment team will come only from actual email addresses ending in @te.com. If you receive any suspicious communications, we strongly advise you not to engage or provide any personal information, and to report the incident to your local authorities.

Across our global sites and business units, we put together packages of benefits that are either supported by TE itself or provided by external service providers. In principle, the benefits offered can vary from site to site.

 

Experience Level

Mid Level