Instructional Designer

Instructional Designer

About us:

Target is one of the world’s most recognized brands and one of America’s leading retailers.

Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here.

Target is an iconic brand, a Fortune 50 company and at Target, we have a vision: to become the best culture and brand, the best place for growth and the company with the best reputation. We offer an inclusive, collaborative and energetic work environment that rewards those who perform. We deliver engaging, innovative and on-trend experiences for our team members and our guests. We invest in our team members' futures by developing leaders and providing a breadth of opportunities for professional development. It takes the best to become the best, and we are committed to building a team that does the right thing for our guests, shareholders, team members and communities.

Target Merchandising is evolving at an incredible pace. We are constantly reimagining how this $100+ billion retailer offers the innovative, guest-inspiring brands and items that Target is known and loved for.

Target Plus is a strategic business initiative offering meaningful guest experiences by bringing high demand brands and on-trend selection to Target.com. We are a one-of-a-kind marketplace, carefully curated and built keeping in mind guests' current and changing needs, along with tapping into futuristic market trends. With this we are constantly improving and innovating our digital shopping experience.

Role Summary

As an Instructional Designer, you will act as a strategic learning partner to identify capability gaps and design high-impact learning solutions. You will own end-to-end learning lifecycle from diagnosis to continuous improvement.

The goal is to develop high-quality, engaging content that enhances skills, improves knowledge and ensures compliance.

Key Responsibilities

• Needs Analysis: Collaborate with Subject Matter Experts (SMEs), operations leaders to identify learning gaps and performance objectives.
• Content Development: Design and develop engaging e-learning modules, videos, simulations, job aids, and interactive quizzes.
• E-learning Authoring: Create interactive content using tools like Articulate Rise/Storyline 360, Elucidate, Adobe Captivate, or similar software.
• LMS Management: Utilize Learning Management Systems (LMS) to upload, manage, track, and report on training compliance and effectiveness.
• Project Management: Manage multiple projects simultaneously, ensuring timely delivery of high-quality training assets.
• Technology Integration: Implement new technologies into training, such as simulations for e-commerce software or AI-driven training tools.

Required Qualifications & Skills

• Experience: 5+ years in instructional design or curriculum development, preferably in a corporate or fast-paced e-commerce environment.
• Authoring Tools: Proven proficiency in Articulate 360 (Rise/Storyline), Elucidate or Captivate
• Technical Skills: Basic knowledge of HTML, video editing, and graphic design.
• Communication: Excellent written and verbal communication skills, including the ability to write scripts and storyboard.

What Success Looks Like

• Learning solutions that address real business needs.
• High engagement and measurable improvement in learner performance.
• Scalable and continuously improving learning programs

Experience Level

Senior Level