Insurance Servicing Analyst

Insurance Servicing Analyst

Be part of JPMorganChase’s Wholesale Lending Services group! Join our Central Insurance Team and be the compliance expert we're looking for.

As an Insurance Service Analyst within JPMorganChase, you will play a crucial role in ensuring the appropriate insurance coverage for assets and collateral. Your keen eye for detail aids in reviewing the quality and timeliness of servicing activities, while your ability to identify trends and root causes of errors helps maintain the integrity of our portfolio servicing guidelines. You will collaborate with vendors and servicing teams, facilitating discussions to resolve conflicts and implement changes in policies, procedures, or systems. Your critical thinking skills will be essential in making decisions guided by defined practices and procedures, and your emotional intelligence will help build trusting relationships with stakeholders. Your role is pivotal in achieving short-term operational goals and delivering results that impact our team and the wider department.

Job responsibilities 

• Review and analyze insurance coverage for assets and collateral, ensuring adherence to established guidelines and procedures.
• Collaborate with vendors and servicing teams to implement changes in policies, procedures, or systems, facilitating discussions to resolve conflicts.
• Utilize critical thinking skills to identify trends and root causes of errors in servicing activities, proposing solutions based on guidelines.
• Contribute to the preparation of reports, documenting the results of quality reviews and highlighting areas for improvement.
• Assist in the development and implementation of process improvements, leveraging time management and organizational skills to efficiently manage tasks and activities. 

Required qualifications, capabilities, and skills

• Baseline knowledge or equivalent expertise in insurance services, specifically in reviewing assets and collateral for appropriate coverage.
• Demonstrated ability to identify trends and root causes of errors in servicing activities, with a focus on proposing solutions based on guidelines.
• Experience in facilitating discussions and resolving conflicts, particularly within teams and in relation to business decisions.
• Proficiency in organizing tasks, managing multiple activities efficiently, and achieving goals effectively.
• Ability to build trusting relationships and establish credibility with peers, managers, and stakeholders, using emotional intelligence to guide thinking and behavior.

Preferred qualifications, capabilities, and skills 

• Basic leverage AI/ML to enhance insurance processes.  
• Innovative mindset, motivated to continuously improve processes.
• Participate in team discussions to learn about best practices in process optimization. 

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Experience Level

Mid Level