IT Hardware Asset Manager

IT Hardware Asset Management

Req ID: 361330 

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a IT Hardware Asset Management to join our team in Bangalore, Karnātaka (IN-KA), India (IN).

Responsibilities:
•    Building and sustaining effective communications with all stakeholders towards the goal of maximizing the customer experience.
•    Develop and implement Asset Management processes for Hardware within the datacenter and end user space.
•    Develop and implement continuous process improvements and operational efficiencies
•    End to End Asset Management Life Cycle Experience in Hardware assets including Managing leased assets
•    Create / Update to asset records in the Asset Database accordingly throughout all stages of asset lifecycle
•    Participate in Asset Management audits and remediation efforts.
•    Analyze client contracts, Purchase agreements and other data to manage hardware assets effectively
•    Experience in all processes including but not limited to New Assets, IMACS, Retirements, Disposals
•    Interact directly with clients and other internal and external sources to obtain relevant data and documents in required forms and consistent with project objectives and deadlines.
•    Utilize Data analysis tools and techniques like MS Access, MS Excel.
•    Assess data accuracy and reasonableness and follow-up directly with clients, internal support staff, or partner
appropriately to achieve necessary understanding and to resolve the anomalies.
•    Ensure quality and timely delivery of customer requirements.
•    Generate monthly asset reports regarding this Service, as well as ad-hoc reports as requested internally or by customer.
•    Identify and document best practices and implement them
•    Other Hardware Asset Management duties as assigned.
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Requirements:
•    9+ years of experience in a similar role
•    Advanced knowledge on Excel, Access, other tools to create reports and Dashboards
•    Excellent verbal and written communication skills with emphasis on customer service, including experience handling challenging situations
•    Detail oriented, customer oriented, result delivery oriented, analytic thinking

Preference
•    Degree in a technical field 
•    Experience on industry leading IT Asset Management tools such as Service Now/Flexera/Remedy preferred.
•    An Industry Certification such as Certified IT Asset Manager (CITAM) or Certified Hardware Asset Management (CHAMP) will have an advantage
•    Knowledge or experience with discovery tools such as SCCM/SMS/Flexera/Marimba/LANDesk/Altiris etc.
•    Experience working in a managed services environment and with virtual teams

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.

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Experience Level

Senior Level