IT Manager - Factory Operations

IT Manager- Factory

Date Posted:

2026-03-10

Country:

India

Location:

No.92 Jigani Industrial Area II, Jigani Village, Aneka,Karnataka, BANGALORE -560 105, India

Job Title: IT Manager

Years of experience: 10-15 Years

Role Overview

The IT Technology Manager will lead the delivery and execution of enterprise application–driven digital transformation programs for India factory operations. The role is focused on implementing and scaling core manufacturing applications—such as ERP, MES, PLM, and CPQ—that enable Industry 4.0 capabilities including digital thread, process standardization, and data-driven operations.

This role partners closely with Engineering, Digital Technology, and Operations teams to ensure solutions are delivered effectively, adopted by users, and aligned with global frameworks, standards, and transformation objectives. The manager’s primary accountability is India execution; international exposure is valued but not required.

On a Typical Day You Will

• Oversee and deliver a multi-year roadmap of enterprise application programs for India factories, spanning requirements definition, design, configuration, deployment, stabilization, and ongoing optimization.

• Lead delivery of manufacturing applications such as ERP (Enterprise Resource Planning), MES (Manufacturing Execution Systems), PLM (Product Lifecycle Management), and configuration/CPQ solutions that enable Industry 4.0 and digital thread initiatives.

• Partner with India manufacturing operations and Global Digital Technology teams to prioritize initiatives, resolve execution issues, and ensure outcomes align with both local business needs and global standards.

• Coordinate and manage multiple workstreams, including internal teams, system integrators, and vendors; identify and resolve blockers to maintain delivery momentum.

• Support change management activities including user training, communications, and adoption planning to ensure enterprise applications are successfully embedded into factory operations.

• Maintain accurate project and program documentation, track milestones, manage dependencies, and provide regular status and risk updates to stakeholders.

• Work hands-on with business technology and operational technology teams to ensure enterprise applications integrate effectively with shop-floor systems and deliver measurable operational impact.

• Ensure delivered solutions meet quality, compliance, and cost expectations, and contribute to productivity, standardization, and data integrity across factories.

Qualifications

• Bachelor’s degree in information technology, engineering, computer science, business administration, or an equivalent combination of education and experience.

• 10+ years of experience in IT/OT operations or program/project delivery roles, with at least 3–5 years supporting manufacturing or factory environments.

• Strong experience delivering enterprise application programs in manufacturing contexts, including ERP, MES, PLM, and/or CPQ systems.

• Experience working with modern digital technologies that support Industry 4.0 initiatives; exposure to cloud deployments, system integration, or data migration is a plus.

• Demonstrated ability to execute programs end-to-end, manage stakeholders, and drive user adoption in operational environments.

• High emotional intelligence with strong collaboration and communication skills; able to explain complex concepts clearly and influence stakeholders at multiple levels.

• Ability to simplify complexity, navigate ambiguity, and focus execution on the highest-value priorities.

• Self-directed, execution-oriented, and comfortable operating in a fast-paced, evolving environment.

• Proven ability to identify opportunities for process improvement and translate them into practical technology solutions.

Preferred Qualifications

• Experience collaborating across engineering, digital technology, and manufacturing operations in multi-site environments.

• Demonstrated contribution to enterprise application–led process harmonization, change management, or digital transformation initiatives.

• Familiarity with Industry 4.0 concepts such as digital factory, Industrial IoT, or advanced analytics, as enabled through enterprise systems.

• Relevant certifications (e.g., ERP, PLM, Agile/Scrum, cloud platforms) or participation in professional development programs.

• Experience working with large manufacturing organizations or complex enterprise environments.

• Strong analytical and stakeholder management skills, with the ability to translate business needs into executable delivery plans.

• Track record of initiative and ownership in driving execution, resolving issues, and delivering results.

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day. 

Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio.  

You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.  

When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.  

We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.   

Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do.  We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here.  

Become a part of the Otis team and help us #Buildwhatsnext! 

Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.

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Experience Level

Mid Level