Senior Specialist - IT Technology Services

IT Technology Services Senior Specialist

We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed. 

 

 

 

What you'll build

 

• Drive AI adoption and awareness across the organization through structured communication, training programs, and enablement initiatives.
• Develop clear, engaging content (newsletters, dashboards, learning materials) that translate AI, data, and analytics concepts into business-friendly narratives.
• Design and deliver learning experiences and workshops to help diverse audiences understand and use AI and data tools effectively.
• Create data-driven stories and visualizations to highlight insights, use cases, and the value of AI initiatives.
• Establish scalable communication and documentation frameworks to support continuous adoption and engagement.
• Collaborate with technical and business stakeholders to bridge the gap between technology capabilities and user understanding.

 

What you bring

 

• Proven strength in explaining complex technical concepts to non-technical audiences through teaching and training experience
• Hands-on experience with data analytics, Python, Power BI, and visualization, enabling effective storytelling with data
• Demonstrated ability to drive adoption through structured learning programs and content creation
• Strong communication and stakeholder engagement skills, including experience working with global audiences
• Experience translating data and analytics into actionable insights and business narratives
• Ability to bridge business and technical perspectives, supported by prior work in education and digital marketing
• Passion for AI adoption, Generative AI, and Agentic AI, with a focus on enablement and organizational impact
• Capability to support documentation, reporting, and structured communication processes at scale.

 

Where you belong

 

• The Data Management Center of Excellence (CoE) within the Enterprise Cloud Services (ECS) CAE organization.
• A cross-functional environment at the intersection of AI, data science, database, and data management technologies.
• A team committed to delivering intelligent, automated, and insight-driven data operations at scale.
• A culture focused on innovation, collaboration, and continuous improvement, supporting ECS’s broader mission of operational excellence and cloud transformation.

 

 

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.  

We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity,  gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

Successful candidates might be required to undergo a background verification with an external vendor.

 

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 453388  | Work Area: Information Technology  | Expected Travel: 0 - 10%  | Career Status: Professional  | Employment Type: Limited Full Time   | Additional Locations:  #LI-Hybrid

Experience Level

Senior Level