Razorpay Software Pvt Ltd

Junior Business Operations Analyst

Razorpay Software Pvt Ltd
Bengaluru/Bangalore
Not disclosed
Work from OfficeWork from Office
Full TimeFull Time
Freshers onlyFreshers only

Job Description

Junior Analyst, Business Operations

Razorpay is one of India’s leading full-stack financial technology companies, powering the way businesses move, manage, and grow money. Founded in 2014 by Harshil Mathur and Shashank Kumar with a simple vision - to simplify payments for Indian businesses - we’ve since grown into a fintech powerhouse driving India’s digital payment revolution.

Razorpay powers millions of businesses with a smarter, scalable stack that goes beyond transactions to help them truly build and grow.

From building AI-native agentic payments, to AI-assisted fraud detection and real-time risk intelligence to automated reconciliation, smart payouts, and predictive financial insights, we are embedding intelligence across our stack to make money movement faster, safer, and more efficient. In close collaboration with ecosystem partners - including banks, networks, regulators - we are pioneering industry-first solutions that are shaping the next era of fintech

Across India, Singapore and Malaysia, our products span everything from seamless checkouts to payroll automation - powering a fintech ecosystem that’s redefining how money moves across Asia.

Today, that ecosystem supports everyone from early-stage startups to some of India’s largest enterprises, enabling them to accept, process, and disburse payments at scale while expanding into new ways of managing money more efficiently.

Our scale speaks volumes: Razorpay processes $180+ billion in annualized transactions, powering leading businesses like Airbnb, Facebook, WhatsApp, Airtel, CRED, BookmyShow, Zomato, Swiggy, Lenskart, Mirae Asset Capital markets, Indian Oil, National Pension Scheme - and over 100 of India’s unicorns. With strong roots in India and growing operations in Southeast Asia, we are shaping the next chapter of financial technology across the region.

We are backed by global investors including GIC, Peak XV Partners (formerly Sequoia Capital India & SEA), Tiger Global, Ribbit Capital, Matrix Partners, MasterCard, and Salesforce Ventures, having raised over $740 million to date. Strategic acquisitions - including Ezetap (POS and offline payments), Curlec (Malaysia expansion), BillMe (digital invoicing), and POP (rewards-first UPI) - along with earlier moves in fraud prevention, payroll, and lending, have further strengthened our platform and widened our footprint across Asia.

But what truly sets Razorpay apart is our culture. At Razorpay, ownership is our oxygen - you own what you build, with no micromanagement or red tape, just the runway to make your ideas fly. Learning is a lifestyle - if you’re curious, you’ll feel at home here. People > Pedigree - we hire for attitude, hustle, and hunger more than degrees. Transparency thrives over titles - this is where interns question CXOs and CXOs say “thank you.” Guided by our values of Customer First, Autonomy & Ownership, Agility with Integrity, Transparency, Challenging the status quo and a strong belief that Razorpay grows with Razors,  you’ll be part of a 3000+ strong team building not just products, but the financial infrastructure of the future.

About the Role

We're looking for a sharp, detail oriented Junior Analyst to join our Business Operations team within Neobanking. You'll support merchant onboarding, ticket resolution, and reporting across the onboarding lifecycle, working closely with Ops, Sales, and Banking partner teams. This role is ideal for someone who enjoys working with data, solving problems, and keeping things moving in a fast paced environment.

This is a 6 month contract role with the possibility of conversion to full time based on performance.

What You'll Do

  • Merchant Onboarding Support: Assist in tracking and progressing merchant onboarding cases across banking partners, ensuring leads move smoothly through the funnel.
  • Ticket Management: Handle support tickets raised by merchants or internal teams, resolving queries or routing them to the right stakeholders within defined TAT.
  • Reporting: Maintain trackers and generate periodic reports on onboarding status, pending cases, and key metrics for team reviews.
  • Cross-functional Coordination: Work with Sales, Banking, and Ops teams to follow up on dependencies and keep cases moving.

What We're Looking For

  • Education: Bachelor's degree in any discipline; preference for candidates with a quantitative or analytical bent (Commerce, Economics, Engineering, Statistics).
  • Excel/Sheets Proficiency: Comfortable with formulas, pivot tables, and basic data cleaning; prior exposure to dashboards is a plus.
  • Analytical Thinking: Ability to break down data into clear insights and spot inconsistencies or anomalies.
  • Communication: Clear written and verbal communication skills to summarize findings for both technical and non-technical stakeholders.
  • Work Ethic: Self motivated, detail oriented, and comfortable working in a fast paced, high ownership environment.
Razorpay believes in and follows an equal employment opportunity policy that doesn't discriminate on gender, religion, sexual orientation, colour, nationality, age, etc. We welcome interests and applications from all groups and communities across the globe.
 
Follow us on LinkedIn & Twitter

Experience Level

Entry Level

Job role

Work location
Work locationBengaluru
Department
DepartmentBanking / Insurance / Financial Services
Role / Category
Role / CategoryBanking Operations
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceFreshers only

About company

Name
NameRazorpay Software Pvt Ltd
Job posted by Razorpay Software Pvt Ltd

Similar jobs you can apply for

Field Sales

Sales Executive

Oricmeta Technologies
JP Nagar, Bengaluru/Bangalore
₹40,000 - ₹55,000*
Work from Office
Full Time
Min. 1 year
Basic English

Business Development Manager (BDM)

Genesis Consultancy Services
Bengaluru/Bangalore
₹35,000 - ₹80,000*
Work from Office
Full Time
Min. 1 year
Basic English

Sales Executive

SAS Sales Group
Ashok Nagar, Bengaluru/Bangalore
₹30,000 - ₹50,000*
Work from Office
Full Time
Any experience
Basic English

Sales & Marketing Consultant

SAS Sales Group
Ashok Nagar, Bengaluru/Bangalore
₹35,000 - ₹65,000*
Work from Office
Full Time
Any experience
Basic English

Sales Executive

Victa Earlyjobs Technologies Private Limited
Koramangala, Bengaluru/Bangalore
₹20,000 - ₹30,000
Work from Office
Full Time
Min. 6 months
Good (Intermediate / Advanced) English
Aatral Hr Consulting Llp

Inside Sales Executive

Aatral Hr Consulting Llp
Arakere, Bengaluru/Bangalore
₹15,000 - ₹28,000*
Work from Office
Full Time
Any experience
Good (Intermediate / Advanced) English

You can expect a minimum salary of 0 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have completed the required education and people who have 0 to 1 years are eligible to apply for this job. You can apply for more jobs in Bengaluru/Bangalore to get hired quickly.

The candidate should have sound communication skills and sound communication skills for this job.

Both Male and Female candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Bengaluru/Bangalore at apna.

No work-related deposit needs to be made during your employment with the company.

Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

The last date to apply for this job is . For more details, download apna app and find Full Time jobs in Bengaluru/Bangalore . Through apna, you can find jobs in 64 cities across India. Join NOW!