Knowledge Management Consultant - Cybersecurity
Kpmg India Services Llp
Work from Office
Full Time
Min. 5 yearsJob Description
KDNI - Consultant - KM - AE - Cyber
KDNI- Consultant KM - AE - Cyber
•Develop a strong understanding of service strategy, priorities, and offerings to ensure KM activities are aligned to business needs.•Support execution of the KM plan, aligned with enterprise KM standards and ways of working.•Coordinate with global capability leads, COEs, and Member Firms to support consistent knowledge capture, reuse, and sharing.•Maintain and enhance knowledge spaces (e.g., SharePoint / OI / MS Teams), including content structure, tagging, and integration with related spaces.•Manage and curate content across KM platforms and Teams channels to ensure relevance, quality, and ease of use.•Support KM processes including content creation, review, sanitization, publishing, and archiving.•Ensure adherence to firm Risk, confidentiality, and anonymization policies for all published knowledge.•Support KM communications (e.g., newsletters, updates, announcements) to drive awareness, engagement, and adoption.•Manage access requests and permissions for KM tools and spaces.•Track and report on KM usage and performance metrics, identify issues, and escalate risks where required.•Act as a day‑to‑day KM point of contact for global leaders, workstream owners, and Member Firms by managing expectations through clear communication of KM scope, priorities, timelines, dependencies, and constraints, while balancing competing requests via prioritization, transparency, and structured escalation.Support and coordinate with junior contributors or knowledge associates, where applicable.
•5+ years of knowledge management experience in technologies, strategies, processes, content development lifecycle, collaboration•Bachelor’s degree from an accredited college in business or related field•Ability to lead and work independently with minimal direction•Strong communication (oral and written), leadership, organization and collaboration skills•Ability to assess processes, identify gaps, and push open items towards resolution•Knowledge of working with Global firms, understanding firm policies around knowledge management•Experience in planning and scheduling workshops / knowledge shares•Identify opportunities to improve or re-engineer existing processes—such as certification requirements—and escalate challenges as appropriate.•Hands-on experience working on Sharepoint and creating Sharepoint pages•Exposure to interacting with different stakeholdersExperience Level
Mid LevelJob role
Job requirements
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