Tata Capital Finance Ltd

Retail Banking Manager

Tata Capital Finance Ltd
Bengaluru/Bangalore
Not disclosed
Work from OfficeWork from Office
Full TimeFull Time
Min. 1 yearMin. 1 year

Job Description

Officer - Retail Branch Operations - Housing - Branch Operations - Bengaluru - Kanakapura Road (TCHFL) - J Grades

Job Purpose
•   To manage all operations activities at the branch and ensure customer satifiaction by resolving all customer queries thus supporting the HL/HE process.
 Responsibilities

    Core Responsibilities:

  • Achieve high efficiency levels by ensuring all queries are resolved within TAT;and developing processes that will improve TAT
  •  Ensure service deliverables are processed by the team as per TAT, training them on policy and process changes to minimize errors
  • Resolve branch queries,ensuring that queries raised by stakeholders are addressed promptly and providing support as required
  • Coordinate with  the system team to resolve routine and other system issues, identifying gaps and recommending measures to address such gaps.
  • Monitor HE/HL repricing and NHB refinance cases and update systems, based on inputs received from RBI/ business team
  • Conduct impact analysis  and accordingly update systems after approval from the business team
  • Release communication about rate increase or decrease to customer and update the web-portal system accordingly.
  • Resolve audit queries raised by internal and external auditor and initiate corrective action as suggested
  • Ensure compliance to all Audit / NHB/ IRB regulations.

 

Job role

Work location
Work locationBengaluru, Bengaluru - Kanakpura, 2nd Floor, 3490, 80Ft. Road, 4th H Block, Near KSIT Engineering College, Banshankari 6th Stage, Bengaluru, Karnataka, Bengaluru, Karnataka, India
Department
DepartmentBanking / Insurance / Financial Services
Role / Category
Role / CategoryBanking Operations
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceMin. 1 year

About company

Name
NameTata Capital Finance Ltd
Job posted by Tata Capital Finance Ltd

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You can expect a minimum salary of 0 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have completed the required education and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Bengaluru/Bangalore to get hired quickly.

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