Sales Operations Assistant

Operations Assistant - Sales support

Job Overview
Main responsibility of Sales Operations Coordinator is to create, maintain, and provide prospective client lists for marketing and sales purposes though frequent and knowledgeable use of the Salesforce customer relationship management software. Drive order/sales forecast and execution. Build up processes & database to generate management reports.

Essential Functions
• Assist account application and coordinate account attribute related issue resolution
• Assist in maintaining and adapting systems to best fit sales team needs and overall efficiency, provide reporting and propose future reporting changes wherever necessary to gain clarity on sales activity
• Support tender process, and issue tender documents as needed
• Create and maintain marketing, invoice, contract, and miscellaneous information for ready access
• Understand the sales process and identify ways of supporting and improving it
• Manage lead generation activity and assist on the direction of inbound leads
• Monitor the Salesforce systems to provide routine and custom reports and lists for sales and marketing purposes
• Provide event and conference scheduling, coordinating, and organizing
• Draft emails, PowerPoints, and documents; manage the monthly newsletter, and conduct routine email communications
• Coordinate cross-function teams to resolve customer issues & complaints
• Report to the Director, and work in conjunction with the Sales team
• Compile corporate sales processes and procedures
• Monitor pricing policy carrying out

Qualifications
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• Experience in sales administration will be a plus
• Intermediate English (written communication)
• The advantage will be given to a person with special needs

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.

Experience Level

Executive Level