Operations Specialist - KYC Quality Control

Ops Specialist - KYC QC GCC

About Us

 

At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our customers. Our Institutional bank helps our largest customers move trade and capital around the region, providing our people with great opportunities to build their technical expertise and their careers.

 

About the Role

 

To lead and assist the QC process for KYC  including performing quality control checks, QC data monitoring, reporting, prepare dashboards and other KYC QC associated actvities

 

Banking is changing and we’re changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you’ll be building your future, while helping to build ours.

 

Role Type: Permanent
Role Location: Bangalore
Work Hours: General Shift

 

What will your day look like?

 

As a  Operations Specialist- KYC QC , you will:

• Reduction in errors/exceptions tracked by Quality Control
• Rationalization of QC checks (addition or elimination of checks based on the trend and criticality of the process)
• Identifies and mitigates potential breaches from occurring
• Ensure the QC checks are always aligned to the Policy and Procedures and changes to the same
• Executing the Assurance process with key stakeholders.
• Improve the Control accuracy under purview through the review/sampling the processes, adherence and procedures in place within the function / business line and form well-balanced opinions/recommendations regarding the quality/risk issues surfaced
• Ensure seamless completion of BAU activities along with reporting
• Identifies process improvements to increase efficiencies within the team.
• Providing quality assurance of other team members
• Support the establishment of best practice across the group
• Support management and the wider business with AML reviews
• Serve as a point of contact for the business with regard to AML KYC policy and process related questions
• Supports remediation and other related projects and lead initiatives wherever required.
• Track and monitor end to end process and team statistics

 

What will you bring?

 

To grow and be successful in this role, you will ideally bring the following:

• At least 6 + years of relevant expereince in institutional KYC and QC
• Self-Starter with a keen sense of ownership, concern for quality and standards
• Sufficient knowledge and understanding of sharepoint designing, data analysis & interpretation, excel and power point skills
• Keen problem solving skills and ability to plan, organize and drive through results under conflicting priorities and pressure
• Excellent Communication skills (written and Verbal) and business partnering skills
• Extensive AML/ KYC Experience and Working knowledge of ANZ compliance and AML/KYC policies
  
  

 

So why join us?

 

ANZ is a place where big things happen as we work together to provide banking and financial services across more than 30 markets. With more than 7,500 people, our Bengaluru team is the bank's largest technology, data and operations centre outside Australia. In operation for over 33 years, the centre is critical in delivering the bank's strategy and making an impact for our millions of customers around the world. Our Bengaluru team not only drives the transformation initiatives of the bank, it also drives a culture that makes ANZ a great place to be. We're proud that people feel they can be themselves at ANZ and 90 percent of our people feel they belong. 

 

We know our people need different things to be great in their role, so we offer a range of flexible working options, including hybrid work (where the role allows it). Our people also enjoy a range of benefits including access to health and wellbeing services.

 

We want to continue building a diverse workplace and welcome applications from everyone. Please talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability or access requirements, let us know how we can provide you with additional support.

 

To find out more about working at ANZ visit https://www.anz.com/careers/. You can apply for this role by visiting ANZ Careers and searching for reference number 114360.

Job Posting End Date

22/04/2026 , 11.59pm, (IST)

Experience Level

Senior Level