Payment Lifecycle Associate

• Own and oversee large-value currency positions, ensuring precision, timeliness, and data integrity
• Identify and investigate discrepancies; proactively manage risk through escalation and resolution
• Operate with a strong control mindset; ensure issues are owned and resolved end-to-end
• Support supervisory processes aligned with regulatory expectations (e.g., Series 99)
• Communicate clearly and credibly with stakeholders at all levels
• Collaborate with service leads, operations, and change teams to improve outcomes and enhance service delivery
• Lead/contribute to initiatives that reduce manual exceptions, enhance data quality, and increase operational resilience
• Identify opportunities to simplify workflows and strengthen the end-to-end process
• Contribute to team coverage in a dynamic, global operating model
• Support a collaborative and inclusive culture by sharing best practices and ideas

• Strong analytical mindset; attention to detail; ability to perform under pressure
• Proven ability to manage multiple priorities in a time-critical environment
• Confidence to challenge, escalate, and influence decision-making
• Solid understanding of risk and controls in an operational setting
• Strong communication skills; ability to engage and influence stakeholders
• Strong Excel skills, including ability to build/manage UT Macros
• Ownership-driven mindset (accountability and follow-through to resolution)
• Continuous-improvement mindset (actively seeks efficiency/simplification)
• Collaborative mindset (builds partnerships across teams and functions)

• Experience in payments, cash management, or financial operations 

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.