Middleware Platform Engineer

Platform Engineer - Middleware

Who We Are

At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses.  We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.

The Role

We are looking for a skilled Integration Middleware Specialist with strong experience in administration, support, and management of enterprise integration platforms. The role involves ensuring availability, performance, and stability of integration systems built on IBM technologies and event-driven platforms. The ideal candidate should have hands-on administration experience along with working knowledge of API routing, service proxy configurations, and integration development concepts.

Key Responsibilities

• Platform Administration & Support, Administer and manage: IBM App Connect Enterprise (ACE) runtime environments, IBM API Connect platform (gateways, catalogs),Apache Kafka clusters,IBM Transformation Extender (ITX) runtime,Installation, configuration, upgrades, and patching,Environment setup across Dev / QA / UAT / Prod,Ensure platform availability, stability, and SLA compliance

• API Gateway & Service Proxy Management:Configure and maintain:API proxies / service proxies / routing rules,Manage API lifecycle in IBM API Connect:Publish, version, secure, and monitor APIs

• Implement: Routing policies, Security controls (OAuth, API Keys, JWT),Traffic management (rate limiting, throttling)

• Messaging & Event Streaming (Kafka), Administer Kafka environments:Topic creation, partitioning, replication,Consumer group management,Monitor and troubleshoot:Event streaming pipelines,Producer/consumer performanceEnsure high availability and fault tolerance

• ACE & ITX Support:ACE message flows and deployments (BAR files),Integration servers and execution groups, ITX maps and runtime executions,Data transformation issues,Message failures and routing errors

• Monitoring, Troubleshooting & Incident Management: L2/L3 support and root cause analysis (RCA),Monitor integration platforms using enterprise tools,Handle production incidents and critical outages,Maintain logs, alerts, and proactive monitoring strategies

• Performance & Capacity Management:Performance tuning across ACE, API Connect, Kafka, Capacity planning and system optimization, Identify and resolve: Bottlenecks, Throughput and latency issues

• Security & Compliance: Implement: Secure communication (SSL/TLS),Authentication and authorization mechanisms,Ensure adherence to enterprise security and compliance standards

• Automation & DevOps Support automation using, Shell / Python scripting, CI/CD tools (Jenkins, Git),Assist in:Automated deployments, Environment standardization

• Stakeholder Collaboration:  Work closely with Enterprise architects, Application teams, Infrastructure and DevOps teams, Provide technical guidance and mentorship and Participate in solutioning, estimations, and client discussions

Your contributions will have a significant impact on our products' success, and you will be part of a team that is passionate about innovation, creativity, and excellence. Above all else, you will have the freedom to drive innovation and take ownership of your work while honing your problem-solving, collaboration, and automation skills. Together, we can make a difference in the world of cloud-based managed services.

Your Future at Kyndryl
The career path ahead is full of exciting opportunities to grow and advance within the job family. With dedication and hard work, you can climb the ladder to higher bands, achieving coveted positions such as Principal Engineer or Vice President of Software. These roles not only offer the chance to inspire and innovate, but also bring with them a sense of pride and accomplishment for having reached the pinnacle of your career in the software industry.

Who You Are

You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.

Required Technical and Professional Experience

• 5 to 7+ years of database developer experience in banking or BFSI domain

• Required Skills on Core TechnologiesStrong administration experience in: IBM ACE (App Connect Enterprise),IBM API Connect,Apache Kafka,IBM Transformation Extender (ITX)

• Integration & API ManagementExperience in:API Proxy / Service Proxy / Routing configuration,API Gateway administration,Understanding of: REST, SOAP, JSON, XML

• Administration & Support Expertise,Proven experience in:Middleware platform support,Production troubleshooting,Performance tuning and monitoring

• Additional Skills (Good to Have)Exposure to:Docker / Kubernetes / OpenShift, Monitoring tools (Splunk, Dynatrace),Cloud platforms (AWS / Azure / IBM Cloud)

• Behavioral Skills- Strong analytical and problem-solving skills,Ability to work in production-critical environments,Good communication and coordination skills,Proactive and operations-focused mindset

Preferred Technical and Professional Experience

• Bachelore’s/Master’s degree in Information Technology, Computer Science, or equivalent experience

• Certifications in IBM ACE / API Connect / Integration

• Experience in enterprise-scale transformation programs

• Exposure to regulated domains especially in Banking domain is preferred

Being You

The “Kyn” in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don’t meet every requirement, we encourage you to apply. We believe in growth, and we’re excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging — being a valued, respected, trusted member of the team — is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That’s The Kyndryl Way.

What You Can Expect

Your career with us isn’t just a job—it’s an adventure with purpose.  We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health—because we know that when you feel your best, you do your best.

From your very first day, you’ll dive into impactful work that powers the systems our customers rely on every day. You won’t just contribute—you’ll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.

We’re here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you’ll have everything you need to thrive and evolve. You’ll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities—from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you’ll be part of a culture that values empathy, restless learning, and a devotion to shared success.

We want you to thrive here—and we’re committed to helping you do just that. Ready to make an impact? Join us and help shape what’s next.

Get Referred!

If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

Experience Level

Senior Level