Desktop Support Specialist

Principal Infrastr Eng

Job Title: Senior Application Packaging Engineer

Designation: Principal Infrastructure Engineer

Location: Bangalore / Hyderabad

Job Summary:

We are seeking a passionate and experienced Senior Application Packaging Engineer to lead a project for one of our esteemed clients. The ideal candidate will possess a strong technical background in application packaging and virtualization, along with excellent team management skills. This role requires a proactive individual who can effectively collaborate with stakeholders and ensure client satisfaction while managing a team in a dynamic environment.

Responsibilities:

• Lead the application packaging process, ensuring high-quality deliverables and adherence to project timelines.
• Manage and mentor team members, fostering a collaborative and productive work environment.
• Participate in the testing and successful deployment of software across various platforms, including Windows 7, 10, Server, and VDI environments.
• Resolve technical issues and explore alternative designs to enhance project outcomes.
• Create and maintain comprehensive documentation for deployment, packaging, administrative procedures, and known errors.
• Oversee incident, problem, and change management processes to ensure smooth operations.
• Train and coach project group members to facilitate effective knowledge management.
• Collaborate with stakeholders to ensure project alignment with client expectations and satisfaction.

Mandatory Skills:

• Extensive experience in application packaging on Windows platforms.
• Proficient in MSI application packaging using AdminStudio.
• Hands-on experience with application virtualization using APPV Sequencer.
• Strong knowledge of VDI - Citrix environments and application packaging across various platforms.
• Excellent understanding of packaging lifecycle management and deployment processes.
• Proficient in PowerShell Scripting language and VBScript for automation tasks.
• Experience in creating and maintaining documentation related to application deployment and packaging.
• Strong Technical Troubleshooting skills and ability to resolve technical issues effectively.

Preferred Skills:

• Experience with application deployment using APPV for both physical and virtual environments.
• Familiarity with Incident Management processes.

Qualifications:

• Flexibility to support various shifts, including 24/7 operations and night shifts.
• Educational qualifications: B.Tech, BE, BCA, MCA, M.Tech, or equivalent technical degree from a recognized institution.

Join us in this exciting opportunity to lead a talented team and make a significant impact in the field of application packaging and infrastructure management.

About Mphasis:

Mphasis applies next-generation technology to help enterprises transform businesses globally. Customer centricity is foundational to Mphasis and is reflected in the Mphasis’ Front2Back™ Transformation approach. Front2Back™ uses the exponential power of cloud and cognitive to provide hyper-personalized (C=X2C2TM=1) digital experience to clients and their end customers. Mphasis’ Service Transformation approach helps ‘shrink the core’ through the application of digital technologies across legacy environments within an enterprise, enabling businesses to stay ahead in a changing world. Mphasis’ core reference architectures and tools, speed and innovation with domain expertise and specialization are key to building strong relationships with marquee clients.

Equal Opportunity Employer:

Mphasis is an equal opportunity/affirmative action employer. We provide equal employment opportunities to applicants and existing associates and evaluate qualified candidates without regard to race, gender, national origin, ancestry, age, color, religious creed, marital status, genetic information, sexual orientation, gender identity, gender expression, sex (including pregnancy, breast feeding and related medical conditions), mental or physical disability, medical conditions military and veteran status or any other status or condition protected by applicable federal, state, or local laws, governmental regulations and executive orders. View the EEO in the law poster here, view the EEO in the law supplement here. To view the pay transparency nondiscrimination provision please click here and to view the E-Verify posting click here.
Mphasis is committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of disability to search and apply for a career opportunity, please send an email to accomodationrequest@mphasis.com and let us know your contact information and the nature of your request.