Quality Assurance Engineering Specialist

QA Engineering Specialist

Recruiter: Nishita Jena

Hiring Manager: Sai Srikar Mutya 

Career Grade: D

About the role

The QA Engineering Specialist independently executes a range of critical testing activities for a portfolio of products and services, driving best practice standards for test quality, resource planning and issue resolution, in alignment to business strategy and requirements.

What you’ll be doing

• Leads and executes product quality strategies for BT’s service offerings and products, designing test strategies for business-critical initiatives and development

• Executes a range of testing activities inclusive of test case creation, diagnostics and test data strategy for a portfolio, and is accountable for first/second level 
diagnostics enabling test delivery to time, cost, quality across multiple workstreams

• Drives assessments of the portfolio's success against test plans and the development of processes and approaches to ensure quality standards of products and services, ensuring testing procedures are compliant with any required industry specific standards

• Contributes to establishing priorities for the portfolio, including directing service-in-take, expectations on delivery timing and interdependencies, determining resource requirements and monitoring the supplier test delivery outcomes

• Leads the full lifecycle integration testing to support complex projects to define and drive the deliverables required

• Leverages service virtualisation, using simulated services instead of actual production services to test systems while still in the pipeline, wherever a 3rd party service is unavailable 

• Contributes to the design and development of test automation solutions that validate the functionality of applications

• Delivers complex analysis to understand the impacts and causes of defects and issues, driving the team of QA analysts to investigate, identify and define advanced solutions

• Champions, continuously develops and shares with team knowledge on emerging trends and changes in QA engineering best practices and industry standards 

• Mentors other QA engineers, helping to improve the team’s abilities by acting as a technical resource

The skills you’ll need

• Extensive/proven experience in software engineering and CI/CD automation.

• Extensive/proven experience of agile, Devops working environment

• Experience operating as a test integration specialist, coordinating testing across teams, suppliers, and third‑party dependencies

• Experience handling complex defect analysis, root‑cause investigation, and quality risk management.

Experience (desirable)

• Basic Understanding of AWS

BT Group’s Behaviours

Customer First - Prioritize customer needs in every decision and action. 
Challengers - Challenge the status quo and bring innovative ideas to life.
Committed - Own outcomes and deliver with integrity.
Clear - Communicate openly and simply, ensuring alignment.
Connected - Collaborate across teams to achieve shared goals.

BT Group is the UK’s leading communications group and the holding company behind some of the country’s most recognised brands – including BT, EE, Openreach and Plusnet. Our purpose is as simple as it is ambitious: we connect for good.  Our customers include consumers, small, medium and large businesses, public sector organisations and other communications providers. 

BT Group’s role is about setting direction, unlocking value and creating the conditions for our brands and businesses to thrive.

Having come through the most capital-intensive phase of our fibre investment, our focus now is on what comes next – simplifying how we operate, using technology and AI to work smarter, and organising ourselves to serve customers better and grow sustainably. Group teams shape strategy, policy, brand, capital allocation and transformation, helping the whole organisation perform at its best.

We have a singular culture that unites all our people: we are customer-first challengers, who are committed, clear and connected. These behaviours unite us as one team to deliver for our colleagues, our customers, our stakeholders and the country.   Joining BT Group means working at the heart of a business that matters to the UK, with the opportunity to shape decisions, influence outcomes and help set the future course of one of the country’s most important companies.