Regional Learning and Development Manager

Regional Learning Manager, INFC Learning and Development

Regional Learning Manager - FC

Here at Amazon we are currently looking to hire an experienced Training Manager to join the team and manage all aspects of the Learning function in the Fulfillment Center environment.

The role will require a level of geographical flexibility in base location within India.

This role reports to the Senior Manager, and includes the following core responsibilities:

Management
· Be responsible for the L&D function and its productivity towards meeting the business’ needs for all FCs of the region
· Ensure that work is continually aligned to meet the global standards, and is aligned with Amazon learning policies
· Act as a proactive and productive liaison/partner within India and the Corporate Learning Department
· Foster and develop the growth of front-line associates & FC managers
· In conjunction with the HR business Partners create and implement training plans for managers, learning and development Associates and others (i.e. participating in and conducting needs analysis, skills development classes, cross-training, etc.)
· In conjunction with HR, facilitate orientation of permanent and temporary employees, communicate policies and procedures to managers and new employees as needed
· Ensure that the FC Learning group creates/updates accurate and useful information on job tasks, SOPs (Standard Operating Procedures) and training aids/visuals
· Manage learning resources including budget, headcount, equipment and materials
· Support the Operational Excellence Team in the implementation of change based on Kaizen activities (process improvement)
· Provide support, guidance and auditing for temporary Associates and shop floor trainers
· Evaluate the effectiveness of training activities in relation to business goals
Production:
· Actively seek, clarify and understand information from Operations and Area Managers that leads to an understanding and ownership of FC performance and goals
· Fully understand workflow and daily production goals and seasonal peak
· React quickly and efficiently to production and scheduling conflicts
· Manage projects across the FC that support the improvements in quality, productivity and the safety of employees
· Design and deliver training to employees who will support the L&D team during peak

Administrative
· Ensure integration within the country-wide networked approach to Learning
· Create and manage training content and documentation
· Ensure gathering and tracking training metrics through Training console
· Communicate and deliver Learning goals, assignments and progress
· Fully understanding the safety procedures for the FC

Basic Qualifications

- 2+ years of employee and performance management experience
- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays

Preferred Qualifications

- 1+ years of performance metrics, process improvement or lean techniques experience

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Experience Level

Mid Level