Kotak Mahindra Bank Limited

Regional Service Quality Manager

Kotak Mahindra Bank Limited
Bengaluru/Bangalore
Not disclosed
Work from OfficeWork from Office
Full TimeFull Time
Min. 1 yearMin. 1 year

Job Description

Regional Service Quality Manager-HO & SUPPORT-Service Quality

- Responsible for managing and improving service quality across the region. - Oversee service quality initiatives and support functions to ensure high standards. - Coordinate with multiple teams to implement quality assurance processes. - Monitor and analyze service metrics to identify areas for improvement. - Drive continuous improvement in service delivery and customer satisfaction. - Collaborate with stakeholders to align service quality goals with business objectives. - Lead regional efforts to maintain compliance with service standards and policies. - Manage escalation and resolution of service quality issues effectively.

Job role

Work location
Work locationBangalore, 8066-BANGALORE- M.G.ROAD-NO.22-ING VYSYA HOUSE-BR-KTK, ING VYSYA HOUSE M.G.ROAD, Bangalore, Karnataka, India
Department
DepartmentProject & Program Management
Role / Category
Role / CategoryBusiness Process Quality
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceMin. 1 year

About company

Name
NameKotak Mahindra Bank Limited
Job posted by Kotak Mahindra Bank Limited

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You can expect a minimum salary of 0 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have completed the required education and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Bengaluru/Bangalore to get hired quickly.

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