Retail Sales Manager

Retail Experience Strategist & Sales ManagerAbout UsAt Earth Konnection, we take pride in offering a distinctive collection of ethnic wear and sarees that celebrate the richness of diverse cultures. We are committed to delivering an exceptional shopping experience across both our retail store and online platforms. We are looking for a dynamic Retail Experience Strategist & Sales Manager to lead sales growth, strengthen our brand presence, and create outstanding customer experiences across all channels.

Key Responsibilities

• Sales Strategy & Business GrowthDevelop and execute strategies to drive both offline and online sales.
• Identify new business opportunities to increase revenue across the retail store, website, social media, and WhatsApp channels.
• Achieve monthly and quarterly sales targets through effective planning and execution.

Retail Store Sales & Customer Experience

• Increase store footfall through customer engagement and local marketing initiatives.
• Deliver an exceptional in-store customer experience that encourages repeat visits and customer loyalty.
• Ensure smooth day-to-day store arrangement and maintain high service standards.

Visual Merchandising & Store Presentation

• Plan and execute attractive visual merchandising displays that enhance the customer shopping experience.
• Design and maintain appealing window displays that reflect seasonal collections, promotions, and the brand identity.
• Organize store layouts and product placement to maximize visibility, customer flow, and sales.
• Ensure the store is clean, well-organized, and visually appealing at all times.

Online Sales & Digital Growth

• Work with the marketing team to increase online sales through the website, social media, and WhatsApp.
• Monitor online inquiries and ensure prompt customer follow-up to maximize conversions.
• Suggest campaigns and initiatives to improve online customer acquisition and retention.

Revenue Optimization

• Increase average order value through upselling and cross-selling.
• Analyze sales performance and customer trends to identify growth opportunities.
• Prepare sales reports and recommend strategies to improve business performance.

Online Reputation & Brand Visibility

• Manage and improve the company's Google Business Profile and customer reviews.
• Implement strategies to maintain excellent Google ratings and strengthen local search visibility.
• Coordinate with the marketing team to ensure consistent brand messaging across online and offline channels.

Market Research

• Stay updated on fashion trends, customer preferences, and competitor activities.
• Recommend new products, merchandising ideas, and promotional strategies based on market insights.

Requirements

• Proven experience in retail sales, store management, or sales leadership.
• Strong knowledge of visual merchandising, window displays, and retail store presentation.
• Experience in driving both offline and online sales.
• Familiarity with social media, WhatsApp Business, Google Business Profile, and customer engagement.
• Excellent communication, leadership, and interpersonal skills.
• Strong analytical and organizational abilities.
• Bachelor's degree in Business, Marketing, Retail Management, Fashion Merchandising, or a related field.

Application Process

Interested candidates are invited to submit their resume and a cover letter highlighting their relevant experience and explaining how they can contribute to our growth.

Please email your application with the subject line: Application for Retail Experience Strategist & Sales Manager