Accenture India Private Limited

Infrastructure Technical Support Practitioner

Accenture India Private Limited
Bengaluru/Bangalore
Not disclosed
Work from OfficeWork from Office
Full TimeFull Time
Freshers onlyFreshers only

Job Description

RRN00017111 - Infra Tech Support Practitioner Copy 02

THE WORK: Explore new opportunities to build knowledge and support the group while engaging in problem solving discussions. This role will involve developing expertise in Service Desk Management, fostering a collaborative environment where learning and contribution are valued. Join us in this exciting journey and make a meaningful impact. Ensure production systems are available and operating according to defined service level agreements. Drive incident and outage resolution and maintain clear communication throughout the process. Facilitate the restoration of service to the production environment efficiently and effectively. Establish and maintain disaster recovery procedures to safeguard critical operations. Maintain data retention practices in alignment with organizational policies. HERE'S WHAT YOU WILL NEED: Beginner proficiency in Service Desk Management. It is advantageous to have prior experience in relevant related skills. Bachelor's Degree in relevant field of studies. BONUS POINTS IF YOU HAVE: Beginner proficiency in problem solving. Intermediate proficiency in communication. Beginner proficiency in incident management. Intermediate proficiency in customer service. Beginner proficiency in data management.

Job role

Work location
Work locationBengaluru
Department
DepartmentIT & Information Security
Role / Category
Role / CategoryIT Support
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceFreshers only

About company

Name
NameAccenture India Private Limited
Job posted by Accenture India Private Limited

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