Sample Handling Workflow Lead

Sample Handling Asst V

Labcorp is seeking a Sample Handling Workflow Lead to join our team at Yeshwantpur in Bengaluru, Karnataka.

Work Schedule

Rotating Shift

Job Responsibilities

The Sample Handling Workflow Lead is accountable for the receipt and the processing of data registration from requisition forms and is responsible to research and resolve problems liaising with Project Management, Specimen Management, Investigator Support, Laboratory and Data Revision Center for timely resolution.

The Sample Handling Workflow Lead will also ensure proper progression of activities and a good organization withing the team. The Workflow Leader will support Management on any predefined tasks.

Performs main functions of the department as needed, which includes but not limited to:

• Accessioning: First & Second entry of patient demographics and administrative questions displayed on requisitions completed in a timely manner
• Responsible for completing various batches according to their urgency and defined turnaround time.
• Perform Accessioning or Data entry process under supervision of trainer with the expectations to perform Accessioning process independently after completion of training
• Check and clean the CPP report
• Check and clean the AD Pending
• Creation of Batches using ImageNow and exporting them in Excel
• Distribution of batches to teamwide, i.e. workload dealing
• Verification of incoming volumes compared to the created batches, i.e. Volume Analysis
• Email follow up with stakeholders
• Same duties as for Sample Handling Assistant I, II & III.
• Responsible of the daily optimal workflow organization and guaranty the workload completion in all areas. Identify and resolve the issues related to the workflow.
• Proactive communication with other workflow leaders, to solve any workflow issues as well as the prioritization of critical tasks.
• Organize and/or re-organize the team members to adapt to the daily volume changes and the client expectations
• Assist management and assigned workflow leads to ensure daily optimal workflow organization and workload completion in all areas.
• Evaluate the performance of team members in collaboration with Management.
• Act as a trainer/mentor for any new hire or inbound transfers.
• Help Standard and Proficient levels in researching and resolving issues.
• Provide guidance and best practices for the department.
• Handle emails of the department. Reply to emails independently.
• Follow up on inactive projects on CPP report.
• Follow up with other departments for any pending items - Maintain and update multi pending lists in Zavacor.
• Lead the team to meet departmental goals.
• Perform administrative duties under supervision.
• Analyze and evaluate new process improvement proposals.
• Lead the implementation of process changes within the department.
• Mentor potential employee for succession planning.
• Demonstrate flexibility by doing other duties assigned, such as assisting in writing SOPs or acting as a subject matter expert for the department.
• Assumes leadership role in the supervisor’s absence to include but not limited to:

- Organizing assignments during the workday.

- Acting as a resource for internal customers

Additional Responsibilities:

• Ensure received batches are timely processed.
• Generate an appropriate audit trail of all activities.
• Perform On-call and after-hours duties as needed.
• Ensure concerned SOPs are timely read.
• Adhere to all company policies and procedures and perform all departmental and interdepartmental SOPs as written.
• Adhere to Home Office Policy stated by the company.
• Perform all required training.
• Maintain the training file correct and up to date.
• Ensure proper documentation is made for future reference.
• Work well within team environment.
• Generate new ideas for departmental process improvement.

Minimum Qualifications

Bachelor’s Degree in Science

Preferred Qualifications

4 years of work experience in a Clinical research industry

Additional Job Standards

• Able to work in a team as well as independently.
• Dynamic attitude and ability to work under pressure.
• Ability to take up challenges.
• Strong detail orientation.
• Strong communication and organizational skills.

Labcorp is proud to be an Equal Opportunity Employer:

Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. 

We encourage all to apply

If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.

Experience Level

Mid Level