Sample Handling Workflow Lead

Sample Handling Workflow Lead

LabCorp is seeking a Sample Handling Workflow Lead to join our team at the Bangalore Site in Bangalore, Karnataka.

Work Schedule

40hrs a week (Monday to Friday) in a rotational shift.

Job Responsibilities

Performs main functions of the department as needed, which includes but not limited to Specific department duties as set forth in the task list and department Training Checklists, including but not limited to:

• Accessioning 1: First entry of patient demographics and administrative questions displayed on requisitions completed in a timely manner.

• Accessioning 2: Second entry of patient demographics and administrative questions on requisitions completed in a timely work frame.

• Responsible on treating and completing various batches according to their urgency and defined turnaround time.

• Perform Accessioning or Data entry process under supervision of trainer with the expectations to perform Accessioning process independently after completion of training.

• Check and clean the CPP report.

• Check and clean the AD Pending

• Creation of Batches using ImageNow and exporting them in Excel.

• Distribution of batches to the team

• Verification of incoming volumes comparing to the created batches

• Email follow-up

• Same duties as for Standard Level Assistant I, Proficient Level Assistant II and Advanced Level Assistant III.

• Responsible of the daily optimal workflow organization and guaranty the workload completion in all areas. Identify and resolve the issues related to the workflow.

• Proactive communication with other workflow leaders, to solve any workflow issues as well as the prioritization of critical tasks.

• Organize and/or re-organize the team members to adapt to the daily volume changes and the client expectations.

• Evaluate the performance of team members in collaboration with Management.

• Act as a trainer/mentor for any new hire or inbound transfers.

• Help Standard and Proficient levels in researching and resolving issues.

• Provide guidance and best practices for the department.

• Handle emails of the department. Reply to emails independently.

• Follow up on inactive projects on CPP report.

• Follow up with other departments for any pending items - Maintain and update multi pending lists in Zavacor.

• Lead the team to meet departmental goals.

• Perform administrative duties under supervision.

• Analyze and evaluate new process improvement proposals.

• Lead the implementation of process changes within the department.

• Mentor potential employee for succession planning.

• Demonstrate flexibility by doing other duties assigned, such as assisting in writing SOPs or acting as a subject matter expert for the department.

• Assumes leadership role in the supervisor’s absence including but not limited to

• Organizing assignments during the workday.

• Acting as a resource for internal customers

Minimum Qualifications

Bachelor's in life science

Responsibilities:

• Ensure received batches are timely processed.

• Generate an appropriate audit trail of all activities.

• Perform On-call and after-hours duties as needed.

• Ensure concerned SOPs are timely read.

• Adhere to all company policies and procedures and perform all departmental and interdepartmental SOPs as written.

• Adhere to Home Office Policy stated by the company.

• Perform all required training.

• Maintain the training file correct and up to date.

• Ensure proper documentation is made for future reference.

• Work well within team environment.

• Generate new ideas for departmental process improvement.

Labcorp is proud to be an Equal Opportunity Employer:

Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. 

We encourage all to apply

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Experience Level

Senior Level