Procurement Operations Lead

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EY GDS: Business Consulting – SC&O (Supply Chain & Operations) – Procurement Operations

As part of our EY GDS Procurement Operations team, you will support day to day procurement operations for global clients. As a consultant, you will perform transactional procurement activities including PR to PO processing, basic contract administration support, supplier onboarding coordination and foundational spend analysis. You will work closely with senior team members to ensure accuracy, compliance, timely service delivery and continuous process improvement.

The opportunity

We are seeking a motivated Senior with 3–5 years of experience in procurement operations (esp. P2P process), shared services, or supply chain roles. The ideal candidate should possess strong attention to detail, eagerness to learn procurement processes, familiarity with ERP/procurement tools, and the ability to support high volume operational tasks in a global managed services environment.

Your key responsibilities

• PR to PO Operations & Analytics
  • Lead end-to-end procurement operations delivery, overseeing P2P transactions (PR, PO, and invoice coordination), RFx execution, and vendor onboarding processes to ensure seamless service delivery
  • Drive operational excellence across P2P processes, ensuring high transaction accuracy, SLA adherence, and compliance with procurement workflows, policies, and approval hierarchies.
  • Own and govern the RFx lifecycle (RFI/RFP/RFQ), including event execution, supplier engagement, and quality of deliverables.
  • Lead bid evaluation and sourcing analytics, including supplier scoring, benchmarking, and comparative analysis to support data-driven award recommendations.
  • Manage supplier interactions and clarifications, ensuring timely resolution of queries, alignment on requirements, and smooth sourcing execution.
  • Drive compliance and control adherence, proactively identifying deviations, ensuring audit readiness, and maintaining robust documentation across procurement activities.
  • Generate actionable insights from spend analysis, identifying cost optimization opportunities such as demand consolidation, sourcing leverage, and process improvements.
  • Identify and mitigate spend leakage, including off-contract spend, maverick buying, pricing inconsistencies, and non-compliant purchasing behaviours
  • •Monitor team performance and delivery metrics, ensuring adherence to SLAs, accuracy benchmarks, and productivity targets in a high-volume environment.

• Cross Functional Collaboration & Operational Excellence
  • Collaborate with requestors, suppliers, category teams, sourcing teams, Vendor Master teams, and finance to resolve simple operational queries.
  • Support procurement Helpdesk by addressing level‑1 queries, process clarifications, and issue routing.
  • Ensure compliance with procurement policies, standard workflows, buying channels, and audit guidelines.
  • Follow SLAs, maintain data accuracy, and contribute to smooth, daily procurement operations.
  • Support creation and maintenance of Desktop Procedures (DTPs), SOPs, work instructions, and process maps.
  • Participate in BPO delivery activities, supporting continuous improvement and process adherence.

• Transition Support (Pre‑KT to Hypercare)
  • Assist during Pre‑KT and KT planning activities by preparing documentation, templates, and checklists.
  • Participate in Knowledge Transfer, including Job Shadowing and Reverse Job Shadowing to learn processes and demonstrate understanding.
  • Support Go‑Live activities by updating trackers, validating transactions, and reporting early defects.
  • Contribute to Hypercare stabilization by helping resolve basic issues, updating logs, and supporting ticket resolution activities.

Skills and attributes for success

• Detailed understanding of procurement operations (PR PO, supplier data, contract basics).
• Familiarity with ERP and procurement tools (SAP, Ariba, Coupa, GEP, MS 365 Dynamics or similar) is an advantage.
• Any transition experience is an add-on.
• Strong attention to detail, accuracy and data entry discipline.
• Good communication skills and willingness to coordinate with global stakeholders.
• Basic analytical skills with working knowledge of Excel (VLOOKUP, PivotTables preferred).
• Proactive, eager to learn and capable of working in a fast paced delivery environment.

To qualify for the role, you should have

• Bachelor’s degree in business, Supply Chain, Commerce, Engineering or related fields.
• 3–5 years of experience in procurement, supply chain, shared services or operations roles.
• Detailed understanding of procurement processes and ERP workflows.
• Willingness to learn procurement tools, workflows and global delivery processes.
• Ability to work in an SLA driven environment with a focus on accuracy and timely delivery.

What we look for

• A motivated, detail oriented individual with strong willingness to learn and grow in procurement operations.
• Someone who demonstrates discipline, reliability and commitment to delivering quality work.
• A team player who supports colleagues, takes initiative and contributes to a collaborative culture.
• Curiosity, adaptability and an interest in building a long term career in procurement consulting or managed services.

What working at EY offers

At EY, you will gain exposure to global procurement delivery operations and work with leading organizations across industries. You will receive structured learning opportunities, hands on training in procurement systems, and mentorship from experienced colleagues. EY supports your professional growth, helping you build technical expertise and transition into advanced roles such as Senior Consultant, Process Lead or SME over time.

You will work in an inclusive, collaborative environment that values innovation, quality and personal development.

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