Senior Site Reliability Engineer

Ready to build the future with AI?   

At Genpact, we don’t just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.   

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.   

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.   

Inviting applications for the role of  Senior Associate , SRE  Engineer   

As the need for reliability grows with every critical application that we add to our landscape, we seek for an experienced SRE to help our tribe become more reliability driven by setting up the right design patterns and processes to make sure we have an observable, reliable and if possible self-healing product landscape. With the experience you bring, you will play a vital role in managing and leading a team while also keeping them motivated.    

Responsibilities-  

• Batch Monitoring: Monitoring & resolving/escalating batches/failures/ensuring completeness. 

• Data Control Alert Monitoring: Data control ONLY alerts generated using Alamo alerting rules. 

• Data Pipeline Rerun/backfills: To ensure post an incident or data quality issues, impacted surveillances are rerun to ensure completeness/accuracy. 

• Incident Management (Batch): Perform Incident Management for Batches (Captures CAT – Completeness, Accuracy, Timeliness). 

• Incident – Post Mortem Report: Ensure timely completion of Incident PMR. 

• Alerts (Data Control OR Batch): Ensure to hold the SLA responsiveness thresholds and deep dive/help drive alert reduction. 

• User Support: Timely response & addressing user support requests ensuring good user experience. 

• Optimizations/Improvements: Ensure continuous efforts into identifying frequent issues and help drive down the same. 

Qualifications we seek in you!  

Minimum Qualifications  

B. TECH  

Preferred Qualifications/ Skills  

• Proficiency in Core Java with knowledge of data structures, Collections. Memory Management, Stack Trace 

• Good knowledge of Unix and Shell Scripting 

• Good knowledge of SQL and Relational Databases 

• Practical knowledge of Spring/Spring boot framework  

• Good Knowledge in Hadoop & big data technologies. 

• Strong problem solving and troubleshooting skills.  

• Strong knowledge Incident Management and Alert Management 

• Strong written and verbal Communication 

Additional optional criteria which will be considered separately as a “plus”:  

• Strong plus - Experience in applying SRE concepts  

• You have a crystal-clear understanding of Agile WoW   

• You actively keep up to date with the latest developments and to incorporate them in your work   

• You embody our orange code in your professional manner: you take on activities and responsibilities and make them happen, you help others to be successful, and you are one step ahead in anticipating your colleagues and stakeholders.  

Why join Genpact?   

• Lead AI-first transformation – Build and scale AI solutions that redefine industries   

• Make an impact – Drive change for global enterprises and solve business challenges that matter   

• Accelerate your career—Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills   

• Grow with the best – Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace   

• Committed to ethical AI – Work in an environment where governance, transparency, and security are at the core of everything we build   

• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress   

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.    

Let’s build tomorrow together.   

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.    
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.