Senior Technical Product Manager

Senior Staff Technical Product Manager

Job Description Summary

Responsible for operating in lock-step with product management teams to create a clear strategic direction for development needs and conveys that vision to the build and/or operations team. You will direct the team with a clear and descriptive set of requirements and partner with the team to determine what can be delivered through balancing the need for new features, defects, and technical debt. Your priority is seamless integration and alignment of perspectives from a broad set of stakeholders: Product Managers, Technical Anchors, Product Owners and Developers.

Job Description

Job Description Summary

Job Description

CareIntellect for MUSE (CIM) is a PCS key lighthouse NPI, it is the next-gen ECG Management System from GEHC. Based on a cloud-first vision, CIM is inherently cloud-native and multi-tenant by design, offering ECG Management solution as Software as a Service (SaaS). CIM experience has been designed based on modern User Experience paradigm, with equal focus on mobile-first and desktop-first design.

What you’ll do (Key Responsibilities)

• Own vision & roadmap
  • Translate organizational strategy into a multi‑release product roadmap with clear value milestones and measurable outcomes.
  • Continuously capture Voice of Customer (VoC) working with the Product Management team, and adjust prioritization, scope to maximize impact.
• Backlog leadership
  • Author and maintain Epics, Features, and User Stories with acceptance criteria; ensure traceability to business outcomes and regulatory/compliance needs.
  • Lead backlog grooming, PI planning, and cross‑program dependency management (SAFe or equivalent).
• Bridge product & engineering
  • Act as the primary interface between global product management team and the engineering team, ensuring scope clarity, non‑functional requirements (performance, reliability, security), and delivery quality.
  • Drive design‑to‑value decisions across Clinical Workflows and enable product features.
• Healthcare interoperability & data standards
  • Define patterns for HL7 v2.x, FHIR - Mapping/translation
  • Guide implementation choices for integration engines (e.g., Cloverleaf) and schema governance.
• Secure & compliant data movement
  • Own product requirements for connectivity (e.g. AWS patterns), data in motion (TLS 1.2/1.3, mTLS, certificate rotation), and data at rest (KMS/HSM encryption, key rotation).
  • Define AuthN/AuthZ strategies (OIDC/OAuth2, SAML, RBAC/ABAC, least privilege) and secrets management.
  • Ensure adherence to Software as a medical Device (SaMD) regulatory standards, namely IEC 62304, IEC 62366, ISO 14971 etc.
  • Ensure compliance with Regulatory Standards from FDA, EU MDR, HIPAA/PHI/PII, HITRUST, SOC 2, ISO 27001, and regional privacy laws (e.g., GDPR).
• AWS platform
  • Define requirements and guardrails for various AWS services, namely, APIGW, ALB, NLB, EKS, RDS PostgreSQL, Lambda etc.
  • Drive reliability goals (SLOs/SLAs, RTO/RPO), disaster recovery patterns, and multi‑account/multi‑region design as needed.
• Cloud cost optimization (FinOps)
  • Lead cost‑to‑serve modelling and reduction initiatives: right‑sizing, instance families compression/partitioning, autoscaling, and data egress minimization.
  • Establish cost dashboards, budgets, and per‑feature cost accountability.
• Cybersecurity & privacy
  • Stay current with cybersecurity best practices (zero‑trust, network segmentation, vulnerability management, threat modelling, security testing, SBOM etc.).
  • Champion privacy‑by‑design, data minimization, de‑identification/pseudonymization where appropriate.

What you’ll bring (Required Qualifications)

• Experience: 12–15+ years in product management/ownership, with 5+ years focused on cloud-first design, cloud-native multi-tenant architecture.
• Deep technical fluency in:
  • Data security: encryption at rest/in transit, AuthN/AuthZ (OIDC/OAuth2/SAML), RBAC/ABAC, secrets management.
  • AWS core data & networking services; secure connectivity from on‑prem to cloud (Direct Connect, VPN, private connectivity).
  • Cybersecurity controls and compliance frameworks relevant to healthcare (HIPAA/HITRUST/SOC 2).
• Healthcare standards: hands‑on with HL7 v2, FHIR
• Roadmap & execution: proven track record translating vision into incremental deliveries; ownership of Epics/Features/Stories and measurable outcomes.
• Cross‑functional leadership: success aligning multiple global product managers and engineering teams in a highly dynamic environment.
• Cloud cost reduction: demonstrable wins lowering run‑rate and egress costs, optimizing storage/compute, and implementing FinOps practices.
• Communication: excellent written/verbal skills with the ability to explain complex technical concepts to non‑technical stakeholders and vice‑versa.
• Hands on experience in Product Management using Gen AI tooling

Nice to have (Preferred Qualifications)

• Experience with integration engines (e.g., Cloverleaf), and EMR/vendor ecosystems (Epic, Oracle Health/Cerner, Meditech, etc.).
• Knowledge of data governance and PHI/PII handling patterns.
• Familiarity with event‑driven and API‑first architectures (REST/gRPC), Idempotency, Exactly‑once/At‑least‑once semantics.
• Observability tooling (CloudWatch, Graffana, Datadog, Splunk, Prometheus) and SRE practices (error budgets, SLOs).

Additional Information

Relocation Assistance Provided: No

Experience Level

Senior Level