Service Relationship Manager
Kotak Mahindra Bank Limited
Work from Office
Full Time
Min. 2 yearsJob Description
Service Relationship Manager-PRIORITY-Regional sales
| Role: |
| · Handling personalized service requests of Privy customers. |
| · Generation of timely business MIS. |
| · Ensuring strict adherence to regulatory and internal approved prescribed requirements for Privy customer segment. |
| · Coordination with CPC/RPC/Investment desks for account opening of Privy customers. |
| · Managing complaints of Privy customers and ensuring their resolution within TAT |
| Job Requirement: |
| · Excellent written and oral communication skills |
| · Developing and maintaining banking relationships with a select group of high net worth customers |
| · Excellent communication skills with customer service orientation |
| · Courteous and polite |
| · Good Knowledge of Microsoft Excel |
| · Understanding of banking norms and processes. |
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