How much salary can I expect as a ServiceNow Platform Administrator in Birlasoft Limited in Bengaluru/Bangalore?

You can expect a minimum salary of 0 INR. The salary offered will depend on your skills, experience and performance in the interview.

What is the eligibility criteria to apply for ServiceNow Platform Administrator in Birlasoft Limited in Bengaluru/Bangalore?

The candidate should have completed the required education and people who have 5 to 7 years are eligible to apply for this job. You can apply for more jobs in Bengaluru/Bangalore to get hired quickly.

Is there any specific skill required for this job?

The candidate should have sound communication skills and sound communication skills for this job.

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ServiceNow Platform Administrator

Birlasoft Limited

ServiceNow Platform Administrator

Birlasoft Limited

Bengaluru/Bangalore

Not disclosed

Work from Office

Full Time

Min. 5 years

Job Description

ServiceNow Admin

Area(s) of responsibility

Job Description: ServiceNow Administrator

Experience: 5-7 years

Summary

A ServiceNow Administrator is responsible for the daily administration, configuration, and ongoing maintenance of the ServiceNow platform within an organization. This role ensures that ServiceNow applications run smoothly, meet business requirements, and are optimized for performance, security, and usability.

Key Responsibilities

Platform Administration: Manage user accounts, groups, roles, and permissions within ServiceNow.
Configuration and Maintenance: Configure ServiceNow modules (such as Incident, Problem, Change, Asset, and Service Catalog) according to organizational needs.
Workflow Management: Develop, test, and deploy workflows, business rules, UI policies, and client scripts to automate and streamline business processes.
System Upgrades: Plan and execute upgrades and patches to ensure the platform remains current and secure.
Issue Resolution: Troubleshoot and resolve platform issues, provide support to end-users, and collaborate with technical teams to address problems quickly.
Data Management: Maintain data integrity by managing imports, exports, and data mapping processes.
Documentation: Create and update documentation for configuration, processes, and procedures.
Reporting: Develop and maintain dashboards, reports, and performance metrics using ServiceNow reporting tools.
Security and Compliance: Ensure the platform complies with organizational security policies and industry standards.
Collaboration: Work closely with ServiceNow developers, business analysts, and other stakeholders to deliver solutions that align with business objectives.

Required Qualifications

Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience).
Proven experience as a ServiceNow Administrator or in a similar role supporting ITSM platforms.
Strong understanding of ServiceNow modules, configuration, and administration.
Experience with scripting (JavaScript preferred), workflow automation, and problem-solving.
Familiarity with ITIL processes and best practices.
Excellent communication and documentation skills.
Ability to work independently and collaboratively in a fast-paced environment.