Shift Supervisor
Instawork Services India Private Limited
Work from Office
Full Time
Min. 1 yearJob Description
Shift Supervisor
Instawork is on a mission to create meaningful economic opportunities for skilled hourly professionals in communities around the globe. Our AI-powered labor marketplace helps local businesses scale, and enables global technology companies to push the frontiers of robotics and AI. Backed by world-class investors like Benchmark, Spark Capital, Craft Ventures, Greylock, Y Combinator, and others, we’re looking for exceptional talent to reimagine the way the world works.
About the Role
We are looking for experienced Shift Supervisors to oversee evening and night shift operations
across our Airbnb, kitchen, and in-office data collection locations in Marathalli. As a Supervisor,
you will manage a team of Data Collectors, ensure shift productivity and quality targets are met,
and submit all required reports on time.
Your specific shift timing and location will be confirmed during the interview process based on
current requirements.
Key Responsibilities
• Oversee shift operations for a team of Data Collectors at the assigned location
• Monitor productivity and quality in real time throughout the shift
• Collect the next day's task list from the client before the stipulated time and coordinate with
the Team Lead
• Ensure demo recordings are submitted on time per the daily schedule
• Flag quality issues immediately to the Trainer and Team Lead
• Maintain shift attendance log and real-time productivity tracking
• Submit SOD, MOD, EOD, and Inventory reports for the shift
• Coordinate with the Inventory Manager on device availability and equipment issues •
Support replacement of underperforming Data Collectors in coordination with the Team
Lead
What We're Looking For
• Minimum 1 year of experience in floor management, team handling, or operations
supervision
• Graduate preferred — 10+2 minimum
• Not a fresher — prior experience in a supervisory or team lead capacity is mandatory
• Comfortable working for morning, afternoon or night shifts
• Strong attention to detail and ability to monitor multiple tasks simultaneously • Comfortable
with report writing and basic digital tools (WhatsApp, Google Sheets, or similar) • Excellent
communication and team management skills
• Punctual and reliable — must be present for the full duration of the shift
What We Offer
• ₹27,500 gross monthly salary
• Performance-based shift incentives based on team productivity
• Structured reporting framework with full Team Lead support
• Growth opportunity within a scaling AI data collection operation
Our Values
Empathy, Trust & Candor
We put ourselves in the shoes of our colleagues and customers and don’t shy away from uncomfortable conversations, instead building trust through honest and direct feedback.Bias for Action
We practice high-velocity decision-making, clear-eyed that we often operate with incomplete information. Growing quickly means it’s OK to be wrong, so long as we learn from our mistakes and course correct!Always Be Learning
We’re a curious bunch, and with AI transforming our workplace we encourage everyone to learn from each other, compounding our knowledge and experience to help us change an entire industry.Act Like an Owner
We work long, hard, and smart, building products that delight our users and drive growth. Your ability to impact Instawork is limited only by your courage and conviction, not your job description.
About Instawork
Founded in 2015, Instawork is the nation’s leading online labor marketplace for food services, hospitality, light industry, and logistics, connecting more than 7M skilled workers with local restaurants, hotels, warehouses, stadiums, and more. Our AI-powered platform serves thousands of businesses across more than 50 major markets in the United States and Canada. We're not just helping fill shifts, we're supporting local economies—and we're just getting started!
Instawork has been featured by CBS News, The Wall Street Journal, The Washington Post, and the Associated Press. Forbes included us on their Next Billion Dollar Startups list; RetailTech Breakthrough named us Workforce Hiring Solution of the Year for 2025; and Inc. 5000 recognized us as one of the country's top 10% fastest-growing companies two years in a row. But what matters most is our impact. We're solving real problems for real people, and we’re doing it at scale.
Join our team to help us build something that matters! We’re looking for superstars who want to help us shape the future of work. With hubs in San Francisco, Bangalore, and Chicago, city offices in New York, Phoenix, and Singapore, we're back to working together in-person five days a week because we believe the best ideas happen when great people collaborate face-to-face. We also value diverse perspectives and encourage applications from candidates of all backgrounds.
Ready to make an impact? Learn more at www.instawork.com/about.
Experience Level
Senior LevelJob role
Job requirements
About company
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